Vets & Pets

Vets & Pets appears to be a general-practice veterinary clinic (no ownership/group details are stated in the information provided) that sees a wide range of pets and day-to-day medical problems. Reviews describe thorough consultations (including taking time with anxious animals), clear explanations, and practical follow-up—one owner mentions the vet researching a human medication for a dog’s kidney issues and then providing a detailed phone call. Several reviewers also mention an on-site range of pet supplies and toys, and one notes being given leftover specialised food free of charge.

Services

Based on the written reviews available

• •General veterinary consultations for multiple species, including dogs, cats, guinea pigs, and an “odd snake.”
• •Illness assessment and treatment, with examples including a puppy with diarrhoea.
• •Support for ongoing/chronic issues, with one case involving kidney problems and discussion of medication options (including research into a human drug used for dogs).
• •Handling nervous/anxious pets: owners describe staff giving pets time to relax and not rushing examinations.
• •Pet supplies sold on-site, with a “good range” of supplies and toys mentioned; specialised diets/food are also referenced.

People

• •Claudia (vet): described as thorough and someone who “takes the time to explain everything.” One owner reports she researched a medication option in her own time for a dog with kidney issues and followed up with a detailed phone call.
• •Receptionist and wider team: mentioned as helpful; one review describes staff providing a bag of leftover specialised food at no charge. Staff are also described as patient when examining an anxious dog (allowing time to settle rather than rushing).

Reviews

4.9 stars from 152 reviews. The - Repeated reports of thorough examinations and clear explanations during appointments.

• •Extra effort and follow-up are mentioned (e.g., researching medication options and calling with detailed information).
• •Good handling of nervous pets, with owners noting staff patience and a calm approach.
• •Value and practical help come up in a few reviews (e.g., “reasonable” prices mentioned without figures; leftover specialised food provided free).
• •While most visible written reviews are positive, the overall rating includes at least one 1-star and one 3-star rating in the recent set provided, without written detail here to explain why.