Treaty Veterinary Clinic

Treaty Veterinary Clinic appears to be an independent practice (no corporate group is named in the information provided). Based on the latest reviews, it’s set up for ongoing primary-care vet work with the capacity to manage more serious cases that require hospitalisation. Owners repeatedly mention that the team takes time with appointments and calls, returns phone calls with clear explanations, and provides proactive updates (including daily updates during a dog’s hospital stay). Reviews also indicate more than one clinic site/branch is used by clients.

Services

Services and capabilities mentioned in the available information include

• •Inpatient hospitalisation and monitoring (a dog was hospitalised; the clinic provided daily update calls).
• •Care for senior cats (a senior female cat is specifically mentioned as being well looked after).
• •Routine new-pet care is implied (an owner mentions planning to bring in new kittens).
• •Telephone communication and follow-up is a recurring operational feature in reviews (owners mention returned calls and not being rushed on the phone).

People

Staff specifically named in reviews

• •Ali and Amy — thanked for being “approachable” and not rushing owners either on the phone or in the clinic.
• •Siobhan and John — singled out for caring for a senior cat, with owners valuing that they return phone calls and “tell you exactly what’s going on and how they can help.”
• •John — also mentioned as having a calming effect on a dog that “isn’t exactly docile.”

Reviews

4.8 stars from 116 reviews. The comments available focus more on communication and follow-through than on specific procedures. “”

• •Owners repeatedly say they aren’t rushed, both in-clinic and on the phone, and that staff are generous with their time.
• •Active follow-up and updates are highlighted: returned phone calls, clear explanations, and daily updates during hospitalisation.
• •Several reviews describe long-term relationships (e.g., being with the practice for 7+ years, “many years”).
• •Handling of anxious or difficult-to-handle pets is mentioned positively (a dog that isn’t docile calmed by John).