Old Church Veterinary Hospital in Ballyshannon is a well-regarded facility with a notable reputation for providing veterinary services. The clinic has received an impressive average rating of 4.7 stars from 168 reviews on Google, reflecting a strong level of customer satisfaction. This high rating is supported by positive feedback from many clients who praise the clinic for its professional and compassionate care.

Among the positive reviews, clients frequently commend the staff for their attentiveness and expertise. Niamh Mairead, for example, highlights the kindness and professionalism of Ellen during an emergency situation, emphasizing the excellent care her two dogs receive at the clinic. Clare H also appreciates the prompt attention her dog received and the comprehensive discussion about ongoing care needs, mentioning her relief in having pet insurance. Angela Mc Cauley expresses gratitude for the 12 years of compassionate care provided by Ravi, the vet, and Shannen, the veterinary nurse.

Despite the overwhelmingly positive feedback, there are a couple of notable negative reviews that highlight issues with the clinic's front desk service. Julija 777 and T.D. both report unpleasant experiences with the reception staff, citing unprofessional behavior and miscommunication about pricing. T.D. particularly notes a decline in service quality, expressing dissatisfaction with unexpected charges and rude interactions.

Overall, Old Church Veterinary Hospital maintains a strong reputation for veterinary care, though it may benefit from addressing concerns related to customer service at the front desk to ensure a consistently positive experience for all clients.