Western Veterinary Clinic, located in Clifden, is highly regarded by its clients, boasting an impressive 4.9-star rating based on 57 reviews. This suggests a high level of satisfaction among customers, although it is worth noting the relatively smaller sample size compared to larger clinics. The clinic is praised for its thorough and sensitive care, with specific commendations for veterinarians Niamh and Francois, who are noted for their professionalism and empathy. Niamh, in particular, is appreciated for providing detailed explanations of medical conditions and treatment options, ensuring pet owners are well-informed.

Customer reviews highlight the clinic's ability to handle emergencies with efficiency and care, as demonstrated in the case of a dog with a broken tooth and a cat recovering from being run over. Many clients, including visitors to the area, express confidence in the clinic's services and indicate a willingness to return.

However, there is a notable review detailing a misunderstanding involving the clinic's appointment policy for purchasing supplements, which led to an unpleasant experience with the receptionist. The reviewer emphasizes the need for clear communication regarding appointment requirements to avoid similar situations.

Overall, Western Veterinary Clinic is characterized by its caring and knowledgeable staff, with individuals like Nollaig at the front desk receiving specific praise for their efficiency and helpful advice. While the majority of feedback is positive, the clinic may benefit from ensuring clear communication about its procedures to enhance the customer experience further.