Kildare Veterinary Surgery

Kildare Veterinary Surgery presents itself as a family-owned practice in Glebe, Kildare, combining a vet clinic with an onsite hospital and a wider pet-resort setup. Website information points to facilities including boarding kennels, a daycare centre, a dog park, a dog gym, and a wellness centre, alongside routine veterinary services such as a weekly vaccination clinic and spay/neuter appointments. Recent feedback is mixed: some clients praise the team as helpful, friendly and efficient, while others report poor communication and upsetting front-of-house interactions during stressful visits.

Services

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General veterinary care and treatment
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Reviews mention dogs being seen for treatment, with one owner saying the clinic was helpful, competent, and quick to get back with results.
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Vaccinations
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The website advertises a weekly vaccination clinic.
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Spay and neuter services
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The website promotes spay/neuter appointments, including a discount offer on selected dates.
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Onsite hospital
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The clinic website lists an onsite hospital as part of the practice.
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Boarding, daycare and pet facilities
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Website information includes boarding kennels, a daycare centre, dog park, dog gym, and wellness centre.
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Reviews also mention kennels, doggy day care, and a cattery.
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Additional pet-care services mentioned by customers
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One reviewer highlights grooming and physio/spa-style services alongside the wider pet-care offering.
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Prescription support for pets seen elsewhere
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One reviewer says the clinic helped with a prescription from an avian vet, even though that pet type was not treated there directly.

Pricing

No published pricing information is currently available for this clinic.

People

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Des Groome
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Named in one review, which criticises his manner during a difficult discussion about re-homing a dog.
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The wider team
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Other reviews describe staff as helpful, friendly, and competent, with positive comments about ongoing care for multiple pets and prompt follow-up on results.

Reviews

Google reviews are 4.5/5 from 167 reviews, with a mixed picture in the written feedback.

•Several negative reviews focus on communication and handling in an urgent morning visit, describing unanswered calls, confusion over arrival time, and being told to wait outside or in a car during bad weather.
•Two reviews describe an aggressive or hostile interaction in the car park, and another criticises a named vet for being rude and condescending during a re-homing discussion.
•Positive reviews say the team are helpful, friendly, and caring, with one recent reviewer praising the clinic for being competent and quick to return results.
•Reviews also highlight the broader setup beyond routine vet visits, including day care, kennels, cattery, grooming, and physio/spa-style services.

Reviews for Kildare Veterinary Surgery

Note: Showing the 10 most recent Google reviews out of 167 we track in total. Recent reviews may not be representative of overall sentiment.

Andrew Daly

1 month ago

Very helpful and competent. Put me at ease when bringing my dog in for treatment and where really quick to get back to me on results.

lisa sheridan

Gary

4 months ago

Shauna _xc

Extremely Disappointed and Shocked by the Treatment I have never experienced such poor care or rudeness from a veterinary clinic. I called twice that morning with no answer and, based on what staff told me the day before, I arrived at 8:25am as advised — to come in first thing when they open. The website clearly states 7am but I was told 8:30. My pet was very unwell, yet I was told I couldn’t even wait inside and had to stand in the rain. Because it was freezing and lashing rain, I sat in my car with the engine running for heat. About five minutes later, a man came out and aggressively banged on my window, telling me to turn the car off and rudely asking if I was in a rush. When I explained that I was told to come early due to how sick my animal was, he snapped that I should have called first (even though I had called twice with no answer) and then told me he wouldn’t even come out or speak to us until 9:30/10am. He ordered us to move out of the car park, despite there being around ten empty spaces. At no point did he ask what was wrong with my pet or show any care or concern. His tone was rude, aggressive, and completely unprofessional. He shouted at me through the window and genuinely scared me to the point that we left. Absolutely unacceptable behaviour towards someone trying to get help for a sick animal. I will not be returning.

Christy O connor

1 Star — No Care, No Empathy, Completely Disorganised I brought my daughter and her very unwell cat to this vet early in the morning, and the experience was genuinely shocking. The day before, she was specifically told by staff to come up first thing, and we were under the clear impression the vet would be aware we were returning. She also called twice that morning with no answer. We arrived at 8:25am, concerned about the cat’s condition, only to be told we could not wait inside — even though it was pouring rain and freezing. My daughter had to sit in the car with the heat on for the animal’s sake. A few minutes later, a man came out and aggressively banged on the car window, demanding the engine be turned off and speaking to my daughter in a very rude manner. Not once did he ask about the cat or show any empathy for the situation. When she explained that staff had told her to come early, he snapped that she “should have called,” despite her making two unanswered calls. He then told us he wouldn’t even speak to us until 9:30/10am and insisted we move out of the car park, despite plenty of empty spaces. His attitude was hostile, unprofessional, and completely unnecessary. From my point of view as a parent, watching someone speak to my daughter like that while she was worried sick about her pet was upsetting and infuriating. The lack of communication between staff, the disorganisation, and the total absence of care or compassion for the animal were unbelievable. I left with the strong impression that this clinic is not focused on animal welfare or respectful treatment of clients. We won’t be returning.

Giorgi Talaxadze

6 months ago

Alex Muntean

JoAnn ONeill

The team are always helpful and friendly and give the best care to all our pets. Can't thank them enough for looking after us all so well.

Craig Laurie

7 months ago

The staff are great and very helpful, however Des Groome might be the single most unprofessional and rude vet I can imagine. When going through the heartbreaking process of organising the re-homing of my dog, he made a point of condescendingly and angrily questioning our decision in front of his embarrassed staff, and would not even accept that it was rude on even a basic human level. He made a difficult decision much harder than it already was, while admitting that he knew nothing of the situation that he felt entitled to judge. I'm sorry the staff have to work with him. Avoid the practice like the plague.

Sparky DPitbull

9 months ago

Avoid these vets if you care for your pets because they only care about the money and don't care about your pet in the slightest. Everyone local knows to avoid this place. ⚠️