Moss Veterinary Hospital

Moss Veterinary Hospital describes itself as an independent small-animal hospital with in-house facilities such as radiography, ultrasound, endoscopy, ECG, a laboratory, and a surgical theatre. The website also states that emergency care is available, with an out-of-hours arrangement via MiNight Emergency Vets.

In recent reviews, owners most often point to urgent/problem-focused care (including a review describing an emergency endoscopy taken “right away”) and support around bereavement, including a condolence card with paw and nose prints after a pet’s death. Communication also comes up in specifics: one owner notes they received phone updates and a clear discussion of options and possible scenarios during an emergency case.

Services

From the clinic website summary (small animals)

• •Preventative care: health checks, vaccinations, microchipping, worming and flea advice, dietary advice, insurance advice
• •Dentistry: dental care
• •Neutering advice
• •Specialties listed: orthopaedics, diagnostic imaging, internal medicine
• •Diagnostics & facilities mentioned: radiography, ultrasonography, endoscopy, ECG, on-site laboratory facilities
• •Hospital/surgical support listed: surgical theatre, gas anaesthesia, oxygen tent, IV fluids, blood transfusions, separate kennelling area
• •Emergency care: emergency care available; out-of-hours emergencies directed to MiNight Emergency Vets (as stated on the website)

From the latest reviews available to us

• •Endoscopy (one owner describes an emergency endoscopy with same-day intake and phone updates)
• •Treatment for a skin “hotspot” on a foot (treated and recovering at home)

People

Named in reviews

• •Edward (role not stated): mentioned for support during end-of-life care; the owner described Edward and the team as “exceptional” when they had to say goodbye to their dog.
• •Kurt (referred to as “Mr. Kurt”; role not stated): repeatedly tied to concrete actions—treating a dog’s hotspot, and in an emergency case talking through options/scenarios and phoning with updates during treatment.

Reviews

4.8 stars from 545 reviews. The available recent reviews are uniformly 5-star and focus on repeat custom over several years, urgent care experiences, and communication during stressful situations. “”

• •Continuity over years: owners mention using the practice for 3–4+ years for dogs and cats.
• •Handling emergencies and acute issues: one owner describes being taken in right away for an emergency endoscopy; another mentions treatment for a hotspot.
• •Communication during treatment: updates by phone and discussion of options and possible scenarios are specifically mentioned.
• •Support around pet loss: owners mention compassionate end-of-life support and a condolence card with paw and nose prints after a sudden death.