West Vets

West Vets is a general veterinary practice (ownership/group not stated in the information provided). Recent reviews describe quick access to care for unwell pets, routine procedures like neutering and microchipping, and help with pet travel documentation (EU pet passport). Multiple reviewers highlight staff taking time to explain and reassure—particularly around anxious moments when a pet is suddenly ill—while one recurring complaint focuses on the condition of the car park (described as heavily pot-holed).

Concrete details mentioned by owners include

• •Cat neutering and microchipping carried out at the clinic.
• •A same-day urgent situation for a sick dog: examination, diagnosis, treatment and medication reportedly provided within about 30 minutes.
• •Assistance arranging an EU pet passport for travel.
• •Staff members are named in reviews, including vets Niall, Tom and Rachel; veterinary nurse Orla; and reception team Nessa and Tracy.

Services

Services and support explicitly mentioned in the latest reviews include

• •Cat neutering (one owner specifically describes their cat being neutered).
• •Microchipping (mentioned alongside neutering).
• •General illness/urgent assessment: examination, diagnosis, treatment and medication for an acutely unwell dog (timing described as rapid).
• •Pet travel documentation: help with an EU pet passport.

People

Named team members referenced by reviewers

• •Orla (Veterinary Nurse): described as “reassuring and accommodating,” particularly valued for helping owners feel calmer during visits.
• •Niall, Tom, Rachel (vets): named as part of the veterinary team by a long-term client.
• •Nessa, Tracy (reception): described as part of a helpful front-of-house team by a long-term client.

Reviews

4.9 stars from 136 reviews.

• •Fast response when a pet is unwell: one owner reports being seen, assessed and treated within roughly 30 minutes, including medication provided.
• •Routine procedures reported as smooth: neutering and microchipping are specifically mentioned.
• •Practical help beyond treatment: one reviewer credits the clinic with sorting an EU pet passport for ongoing travel.
• •A clear negative recurring issue: one reviewer posts twice about the car park being “ridiculously pot holed,” saying it’s hard to drive through.