Athboy Vet Hospital

- Positive reviews often describe the staff as friendly, helpful and knowledgeable, with praise for customer service and clear explanations during routine visits. - Several reviewers speak highly of the clinic’s clinical care and empathy, including long-term clients who particularly value the team’s approach to end-of-life care. - Negative feedback centres on communication during serious or urgent cases, with some owners unhappy about prognosis discussions and how treatment options were presented.

Services

•Pet Hospital care for companion animals, including routine health checks and vaccinations. Reviews mention dogs being brought in for check-ups and vaccines, with clear explanations during appointments, as well as longer-term clients praising the clinic’s end-of-life support.
•Hospital care for sick or urgent cases, with reviews referring to pets being admitted for treatment and owners seeking help during sudden declines or crisis situations.
•Farm Clinic services, with rapid response 24-hour cover stated on the website.
•Equine Clinic services, including equine sports medicine and therapeutic care listed on the website.
•On-site diagnostics and hospital facilities, including an in-house laboratory, digital x-ray, and ultrasound scanning.

Pricing

No published pricing information is currently available for this clinic, and reviews are mixed on cost, with some describing it as reasonably priced while others raise concerns about higher-than-expected bills and billing transparency.

People

•Anthony (vet): praised for guiding an owner gently but honestly through a dog’s decline and being present at the end.
•Rebecca and Leanne (reception): thanked by name for being kind, understanding and empathetic during an end-of-life situation.
•Wider team: reviews describe the staff as friendly, helpful and knowledgeable, with positive mentions of clear explanations, strong clinical care and compassionate support.

Reviews

Google rating: 4.6/5 from 199 reviews. Written feedback shows a mixed picture.

•Positive reviews often describe the staff as friendly, helpful and knowledgeable, with praise for customer service and clear explanations during routine visits.
•Several reviewers speak highly of the clinic’s clinical care and empathy, including long-term clients who particularly value the team’s approach to end-of-life care.
•Negative feedback centres on communication during serious or urgent cases, with some owners unhappy about prognosis discussions and how treatment options were presented.
•Billing transparency is a recurring concern in some critical reviews, and there is also a complaint about the handling of a dog during an examination and sedation visit.

Reviews for Athboy Vet Hospital

Note: Showing the 10 most recent Google reviews out of 199 we track in total. Recent reviews may not be representative of overall sentiment.

Tanita Marisa Brown

1 month ago

John

2 months ago

Excellent service and staff are very friendly with great customer service

Dylan mackey

3 months ago

Extremely nasty to my dog accused us of raising a violent and dangerous dog without any reason even though the dog lives with four kids was extremely aggressive when handling my dog then tried to blame us after clearly causing distress to the dog will go elsewhere in future and advise others the same. (Update after receiving a response that again labelled my dog aggressive after he was shoved into a corner and made to feel anxious while attempting to sedate him the response from the clinic is appalling putting blame on the animal who hasn’t got the intelligence to understand what needed to be done) we received fantastic care from a vet in trim who didn’t have any issue performing examination or tests and my dog had fully recovered thanks to that wonderful vet

F Hesnan

4 months ago

Over the years I have had a relatively large number of pets and have been going to this practice for over 20 years. The practice offers a super service and their clinical care is second to none. Recently I have lost several of my older pets and I cant recommend them highly enough for their empathetic approach to end of life care. My pets and I are truly lucky to have such a wonderful clinic.

Jenny Clune

5 months ago

Theresa

8 months ago

Not accurate on their assessment of prognosis, awful communication particularly for anyone who is dealing with a pet in a crisis. Unhelpful, dismissive, ignorant and motivated by money not care.

Callum

I am writing this to warn other pet owners. My cat was admitted at Athboy Veterinary Hospital and we were given a high-pressure choice. Expensive exploratory surgery or euthanasia based on a 'presumptive' diagnosis of FIP. The vet advised against surgery, claiming my cat was too weak. Despite this fatal outlook my cat is since responding to the supportive care they were already providing in the first place. Proving the recommendation to put him to sleep was premature. More distressingly, the hospital failed in its duty of financial transparency. While my family was in a fear-fueled state, the Practice Manager went with treatments that were discussed but then others that weren't. The bill inflated significantly without a single phone call or update. When we questioned the costs, we were given no answers for days, only to find out they do not offer payment plans—a detail hidden in the small print of a consent form my Mother signed under extreme emotional distress. We feel this hospital has failed to provide informed consent and prioritized the bill over clear communication during a crisis. If you value transparency and accurate prognoses, I would suggest looking elsewhere.

Lisa Deery

1 year ago

Absolutely brilliant vets. All of the staff is fantastic and do everything they can to assist pets and their owners. Could not recommend them more highly.