Clinic Overview
Monaghan Veterinary Surgery is a small-animal practice with a 4.2★ Google rating from 22 reviews. Recent reviews describe the clinic handling urgent cases with rapid triage (one owner says their dog was met at the door and treated immediately), in-patient care over a weekend, and tests followed by minor surgery. Several owners also mention proactive communication (including updates and photos during hospitalisation) and support through difficult decisions (one review describes being given time and space to say goodbye).
Monaghan Veterinary Surgery is a small-animal practice with a 4.2★ Google rating from 22 reviews. Recent reviews describe the clinic handling urgent cases with rapid triage (one owner says their dog was met at the door and treated immediately), in-patient care over a weekend, and tests followed by minor surgery. Several owners also mention proactive communication (including updates and photos during hospitalisation) and support through difficult decisions (one review describes being given time and space to say goodbye). A minority of reviews strongly disagree on the client experience, describing poor advice and unprofessional or rude communication.
Services
Based on the latest written reviews available to us, owners mention
- •Emergency/urgent appointments and being “fit in” at short notice
- •Diagnostics/tests (described alongside an admission for monitoring and work-up)
- •Minor surgery (one owner says surgery was performed after weekend admission)
- •Hospitalisation/in-patient care over a weekend (with owner visits mentioned)
- •Referrals (one review describes an extremely urgent referral to UCDVH being arranged)
- •End-of-life care (including space/time to say a “dignified goodbye”)
- •Help with insurance paperwork (support from staff noted)
People
Names mentioned in reviews include Dr Silvija (also spelled Silvia) and Dr Shane, plus Jolyn, Lauren, Susan, Rachel, and reception staff.
- •Dr Silvija: one owner credits her with going “to the ends of the earth,” including securing an urgent referral; another review describes a negative interaction with a woman vet, saying the communication felt rushed and unsympathetic.
- •Dr Shane: mentioned as performing surgery and being available by phone for guidance/reassurance.
- •Lauren: specifically thanked for sending updates and photos during a hospital stay and for help with insurance paperwork.
- •Reception team: described by one reviewer as being able to fit pets in during emergencies.
Reviews
4.2 stars from 22 reviews. - Fast response in urgent situations: being seen quickly, including immediate attention on arrival and emergency slots being found.
- •In-patient care and follow-through: weekend admission with tests, then surgery; owners mention being able to visit during hospitalisation.
- •Communication that reduces anxiety (for some): updates, photos, and vets being reachable by phone for reassurance.
- •Support during difficult moments: one detailed review highlights compassionate handling of an end-of-life situation and assistance with insurance paperwork.
- •Conflicting reports on professionalism and manner: several 1★ reviews allege poor advice, unprofessional behaviour, and rude or dismissive communication, while multiple 5★ reviews describe the opposite (time taken, reassurance, and kindness).
Contact
Animals Treated at Monaghan Veterinary Surgery
Animals We Treat
Companion Animals
Pricing at Monaghan Veterinary Surgery
Opening Hours – Monaghan Veterinary Surgery
Opening Hours
Hours
Reviews for Monaghan Veterinary Surgery
Note: Showing the 5 most recent Google reviews out of 22 we track in total. Recent reviews may not be representative of overall sentiment.
Robert Lee
a week ago
Amanda Dale
5 months ago
Shane , jolyn , Silvia, Lauren , Susan & Rachel are fabulous. I brought my dog as an emergency last weekend for urgent treatment and minor surgery. They were all so good Silvia met us at the door and attended to Ben straight away. He was admitted for the weekend , for tests and for surgery by Shane on Tuesday morning. It was the longest weekend ever. I can’t thank Lauren enough for sending me a wonderful update and pictures of Ben to help our anxiety. I went up to the clinic several times over the weekend to visit Ben .
Amanda Dale
2 months ago
Shane , jolyn , Silvia, Lauren , Susan & Rachel are fabulous. I brought my dog as an emergency last weekend for urgent treatment and minor surgery. They were all so good Silvia met us at the door and attended to Ben straight away. He was admitted for the weekend , for tests and for surgery by Shane on Tuesday morning. It was the longest weekend ever. I can’t thank Lauren enough for sending me a wonderful update and pictures of Ben to help our anxiety. I went up to the clinic several times over the weekend to visit Ben .
Helen Hennessy
3 months ago
Just had a very unpleasant experience with this veterinary practice. Unprofessional staff, given poor advice and they even lied when I highlighted poor customer service. I couldn't move my custom fast enough. Ive been with many vets over the years, both in Dublin and monaghan, and never had such a negative experience.
Helen Hennessy
5 months ago
Just had a very unpleasant experience with this veterinary practice. Unprofessional staff, given poor advice and they even lied when I highlighted poor customer service. I couldn't move my custom fast enough. Ive been with many vets over the years, both in Dublin and monaghan, and never had such a negative experience.
Ciara McKeever
a year ago
The love and dedication that this team clearly have for their patients is remarkable. They genuinely could not do enough for me and my baby. Dr. Silvija was absolutely incredible through a genuinely devastating time and went to the ends of the earth to do what she could, including procuring an extremely urgent referral to UCDVH. Dr Shane was always on the end of the phone if I needed guidance or reassurance, Jolyn and Lauren were absolutely fantastic and the kindest, most gentle souls when I needed to be comforted or needed help with insurance paper work. The wonderful girls on reception were always able to fit me in, in an emergency. I am indebted to this practice for what they did for Ivar and I, including giving the us the time and space to say a dignified goodbye when the time came to do so. I am so greatful to you all, and I know Ivar was too, thank you x
Ciara McKeever
a year ago
The love and dedication that this team clearly have for their patients is remarkable. They genuinely could not do enough for me and my baby. Dr. Silvija was absolutely incredible through a genuinely devastating time and went to the ends of the earth to do what she could, including procuring an extremely urgent referral to UCDVH. Dr Shane was always on the end of the phone if I needed guidance or reassurance, Jolyn and Lauren were absolutely fantastic and the kindest, most gentle souls when I needed to be comforted or needed help with insurance paper work. The wonderful girls on reception were always able to fit me in, in an emergency. I am indebted to this practice for what they did for Ivar and I, including giving the us the time and space to say a dignified goodbye when the time came to do so. I am so greatful to you all, and I know Ivar was too, thank you x
Peggy Brady
a year ago
DO NOT RECOMMEND!!!! if you want a vet that will make you feel re assured and understanding of your little dogs condition do NOT go here. one woman vet ( maybe eastern european) spoke to me about my dog and from the start it was with an attitude towards me like you should already know what i’m talking about just no sympathy at all just a woman that goes on like she hates her job and wanted to get home all rush rush rush. she then told me on the phone ‘ don’t change your tone now’ when i was asking questions about my dogs condition trying to understand because im not a vet. in a difficult time for me to be told by the professional handling my dog hours before to ‘ not change my tone now’ was so rude and ignorant and i felt that i had let my dog down by putting her in the hands of a woman that could speak to me like this. the only reason we took my dog here was because no one else could see her sooner. i regret ever taking my dog near this woman. this is not a place to go if you love your dog like a baby, this is a place to go if you view your dog as a dog and nothing more. i can’t speak for any other vet in here but all i know is i would never ever go near this eastern european woman vet ever again. maybe she was just having a bad day but in that job i think that should go out the window when dealing with sensitive cases such as elderly dogs. so unprofessional from this woman and i hope no one else will be made feel stupid or clueless about their little dogs like i was. disgusting and shocking.
Peggy Brady
a year ago
DO NOT RECOMMEND!!!! if you want a vet that will make you feel re assured and understanding of your little dogs condition do NOT go here. one woman vet ( maybe eastern european) spoke to me about my dog and from the start it was with an attitude towards me like you should already know what i’m talking about just no sympathy at all just a woman that goes on like she hates her job and wanted to get home all rush rush rush. she then told me on the phone ‘ don’t change your tone now’ when i was asking questions about my dogs condition trying to understand because im not a vet. in a difficult time for me to be told by the professional handling my dog hours before to ‘ not change my tone now’ was so rude and ignorant and i felt that i had let my dog down by putting her in the hands of a woman that could speak to me like this. the only reason we took my dog here was because no one else could see her sooner. i regret ever taking my dog near this woman. this is not a place to go if you love your dog like a baby, this is a place to go if you view your dog as a dog and nothing more. i can’t speak for any other vet in here but all i know is i would never ever go near this eastern european woman vet ever again. maybe she was just having a bad day but in that job i think that should go out the window when dealing with sensitive cases such as elderly dogs. so unprofessional from this woman and i hope no one else will be made feel stupid or clueless about their little dogs like i was. disgusting and shocking.
KRISTINA DANILEVICIENE
5 years ago
We had a very ill small dog,and all team did fantastic job.Thank you so much to all staff ❤You were fantastic and very caring .Hightly recommended.
