Highfield Veterinary Edenderry – Vets in Edenderry
Clinic Overview
Highfield Veterinary Edenderry is part of the Highfield Veterinary Group. The clinic offers pet health plans and repeat prescriptions, states it can handle emergencies, and lists care for exotic pets. Recent feedback is largely positive about caring vets and helpful front-desk support, especially for urgent cases, though one detailed complaint disputes a diagnosis and follow-up communication.
Highfield Veterinary Edenderry is part of the Highfield Veterinary Group. The clinic offers pet health plans and repeat prescriptions, states it can handle emergencies, and lists care for exotic pets. Recent feedback is largely positive about caring vets and helpful front-desk support, especially for urgent cases, though one detailed complaint disputes a diagnosis and follow-up communication.
Services
- •Emergency and urgent care: The clinic says it can handle emergencies, and recent owners describe pets being seen straight away when unwell.
- •General veterinary treatment: Reviewers mention thorough check-overs, injections, prescribed medication, and ongoing care for dogs.
- •Repeat prescriptions and pet health plans: Both are listed by the clinic.
- •Exotic pet care: The clinic lists care for exotic pets.
- •End-of-life care: Euthanasia is referenced in a review describing a disputed diagnosis and a difficult experience.
Pricing
No published pricing information is currently available for this clinic.
People
- •Donal (vet): Long-standing clients describe him as calm, clear, compassionate, and particularly strong in urgent and complex cases. Several reviewers credit him with diagnosing problems quickly and providing effective treatment.
- •Emily (vet): Named in a recent review as professional, caring, and gentle during an appointment with a dog.
- •Louise (receptionist): Named in a recent review as welcoming, friendly, and helpful, including giving advice about dog food.
- •Front-desk team: Reviews are mixed, with several positive comments about helpful staff, while one reviewer was unhappy with the way a follow-up query was handled.
Reviews
4.6 stars from 187 Google reviews.
- •Recent feedback is mostly positive, with owners praising a caring approach, professional treatment, and helpful communication from both vets and reception.
- •Donal is a recurring focus in long-term client reviews, especially for emergency help, calm explanations, and treatment that owners felt made a major difference for their dogs.
- •One recent review specifically praises Emily for being professional, caring, and gentle, and Louise for being welcoming and informative.
- •A serious negative review alleges an incorrect terminal diagnosis for a kitten, euthanasia based on that diagnosis, and poor follow-up communication afterward.
