Highfield Veterinary Edenderry – Vets in Edenderry
No Prices
No Prices Tracked
Independent
Clinic Overview
Highfield Veterinary Edenderry is part of the Highfield Veterinary Group. The clinic offers pet health plans, repeat prescriptions, emergency care, and treatment for exotic pets. Recent feedback is mostly positive about caring vets and a welcoming front desk, though there are also a small number of serious complaints about diagnosis and follow-up.
Services
- •Emergency and urgent care: The clinic says it can handle emergencies, and reviews describe pets being seen quickly when unwell.
- •General veterinary treatment: Owners mention check-overs, injections, prescribed medication, and ongoing care for dogs and cats.
- •Repeat prescriptions and pet health plans: Both are listed by the clinic.
- •Exotic pet care: The clinic lists care for exotic pets.
- •End-of-life care: Euthanasia is referenced in a review describing a disputed diagnosis and a difficult experience.
Pricing
No published pricing information is currently available for this clinic.
People
- •Donal (vet): Long-term clients praise Donal for calm explanations, compassion, and strong emergency and complex-case care. A recent reviewer also mentions his retirement.
- •Emily (vet): Named positively for being professional, caring, and gentle during a dog appointment.
- •Louise (receptionist): Named as welcoming, friendly, and informative, including helping with advice about dog food.
- •Front-desk team: Reviews often describe the reception team as helpful and understanding, although a few complaints mention poor handling of follow-up concerns.
Reviews
4.6 stars from 187 Google reviews.
- •Many reviewers describe a friendly, reassuring experience, with particular praise for welcoming reception staff and a caring approach during stressful visits.
- •Donal is a recurring name in longer-term feedback, especially from owners who felt he handled urgent or difficult cases with skill and clear communication.
- •Emily and Louise are both singled out in one review for a gentle consultation and helpful front-desk support.
- •There are also serious negative accounts, including one owner who felt a cat's injuries were missed and another who disputes a terminal diagnosis and was unhappy with the follow-up communication.
