Hillcrest Veterinary Services

Hillcrest Veterinary Services, also referred to on its website as Cloverhill Veterinary Surgery, says it opened in January 2011 under John Finnegan. The practice focuses on small-animal care at this site, while noting that large-animal work continues from another location. Website information also highlights on-site digital X-ray and veterinary boarding kennels with vaccination requirements.

Services

• •Small-animal consultations and treatment: the clinic presents itself as catering for small animals, and reviews mention visits with dogs and cats, including care for pets that are unwell.
• •Diagnostics and imaging: the website lists digital X-ray on site. One review also describes a quick in-clinic test used to rule out FIV/leukaemia in cats before straightforward treatment.
• •Preventive and routine pet care information: the website includes information on dog microchipping and registration, and also covers neutering/spaying.
• •Boarding kennels: the clinic advertises heated boarding kennels with 6 large single kennels and 4 double kennels. Pets are said to be cared for by the practice’s veterinary nurse, and full up-to-date vaccinations including kennel cough are required; the clinic says these can be arranged if needed.
• •Other work noted: the website says large-animal work continues at another site, and one review specifically thanks the clinic for support with TNR programs.

Pricing

No published pricing information is currently available for this clinic.

People

John Finnegan is named on the website as having opened the practice, and a recent reviewer says John “goes above and beyond” to help. Claire is singled out in reviews for excellent care for a dog, and Sarah Louise is named on the website as the veterinary nurse caring for pets in the boarding kennels. Reviews also mention kind, helpful vets, assistants, and phone staff who answer questions and put owners at ease.

Reviews

Google shows a 4.2-star rating from 18 reviews.

• •Several reviewers describe caring, helpful treatment, with John praised for going above and beyond and Claire mentioned positively for a dog’s care.
• •Owners mention short waits and appointments running close to time, often within 5 to 10 minutes.
• •Written feedback highlights staff who answer questions clearly, are friendly on the phone and in person, and help reassure owners when pets are unwell.
• •One older negative review alleges unclear kennel charging for a short stay, but most of the written feedback is positive.