Petcare Vets – Vets in Greystones
Clinic Overview
Petcare Vets is a small-practice clinic (no corporate group is stated in the information provided). Based on the latest reviews, it appears set up for both routine care and urgent presentations, with some cases involving extensive diagnostics and referral to a hospital service.
Owners specifically mention
- •Taking a dog in immediately for an emergency close to closing time and completing “everything that needed to be done.”
- •Managing complex feline illness with “numerous tests” and referral to UCG, including a two-night hospital stay and ongoing treatment with steroids and chemotherapy (one reviewer reports no definitive diagnosis months later).
- •End-of-life support, with one long-term client describing gentle, respectful help during a pet’s final visit.
- •A clear split in experiences: many describe supportive, informative care over years, while a few describe poor follow-up/communication and refusal to continue treatment after requesting a payment plan.
Services
Services and care mentioned in the available information include
- •Urgent/same-day emergency assessment (including being seen shortly before closing).
- •Diagnostic workups (“numerous tests”) and referral to an external hospital service (UCG mentioned by a reviewer), including inpatient hospitalisation (two nights mentioned).
- •Ongoing medical management for complex illness (steroids and chemotherapy mentioned in one cat’s case).
- •End-of-life care/support (helping a pet “transition,” described as respectful and dignified).
- •General ongoing care for dogs and cats over multiple years (routine visits implied).
People
Named team members mentioned by clients
- •Mairéad: repeatedly referenced across reviews. Owners describe her as gentle and empathetic, particularly during end-of-life care, and also as a vet they’ve stayed with for years.
- •Maria and Wendy: named by one long-term client as part of a knowledgeable team that provided support to worried owners.
Reviews
4.9 stars from 108 reviews.
- •Urgent care responsiveness: one reviewer describes being taken in immediately for an emergency shortly before closing, with staff taking time to complete needed care.
- •Long-term relationships and communication during visits: several owners say they’ve attended for years and value getting clear information to help care for pets at home.
- •End-of-life support: one detailed review highlights gentle handling and respectful, dignified support during a pet’s final appointment.
- •Conflicting experiences on follow-up, compassion, and finances: a small number of recent 1-star reviews describe major dissatisfaction—reported spend of €3,000–€5,000+, lack of updates after tests/referral, and a case where the clinic allegedly refused further treatment after a request for a payment plan.
Contact
Location
Unit 1, The Charlesland Centre, Charlesland, Greystones, Co. Wicklow, A63 V3H7, Ireland
Loading map...
Animals Treated at Petcare Vets
Animals We Treat
Companion Animals
Opening Hours – Petcare Vets
Opening Hours
Hours
Reviews for Petcare Vets
Note: Showing the 5 most recent Google reviews out of 108 we track in total. Recent reviews may not be representative of overall sentiment.
Rafael Lanzone
4 weeks ago
I am extremely disappointed with the care we received at petcare Greystones . Back in May, our cat started refusing food and became very ill. We brought her in, and after numerous tests and referrals to UCG, she spent two nights at the hospital. They suspected cancer or another serious condition. Now, in December, we still have no definitive diagnosis. Our cat is on strong steroids and chemotherapy, and we remain in the dark about her condition. Each time we call for updates, we’re told that they will get back to us, but they never do. It’s incredibly frustrating to spend over €5,000 and not receive proper follow-up or communication. It seems like they prioritize profit over genuine care for animals. I strongly advise others to be cautious and consider other clinics that truly care about their pets.
Emmet
a month ago
Couldn't recommend Mairéad and team highly enough. They have been great with our dog for a number of years now.
Carolina DB
5 months ago
A very professional, amazing and caring team!
Francesco Amico
4 months ago
After 7 years, I am profoundly disappointed with the service and complete lack of compassion. Having spent over €3,000 in a single week for my cat's hospital emergency, I subsequently sought to arrange a payment plan for a critical, apparently urgent and definitely costly procedure. Instead of discussing options, the clinic owner summarily refused further treatment and, in a single email, directed me to seek veterinary care elsewhere.
Francesco Amico
6 months ago
After 7 years, I am profoundly disappointed with the service and complete lack of compassion. Having spent over €3,000 in a single week for my cat's hospital emergency, I subsequently sought to arrange a payment plan for a critical, apparently urgent and definitely costly procedure. Instead of discussing options, the clinic owner summarily refused further treatment and, in a single email, directed me to seek veterinary care elsewhere.
Patrick Cuddy
6 months ago
Livia Miranda
6 months ago
I had an emergency with my dog today, just 30min before they close for a long bank holiday weekend. They not only took my dog in immediately but they took their time, did everything that needed to be done and were very very caring and nice. I was so stressed out that I forgot to get the girls names, but they were absolutely incredible. Thanks 🙏🏼
Anna Ryan
a year ago
Previously with my two dogs (until they crossing over the Rainbow bridge), and now two cats, I had attended Petcare Vets many times. The staff are absolutely amazing, so caring and supportive of worried owners and bringing great comfort to sick pets. Mairead, Maria, Wendy and all staff are so knowledgable and caring. Thank you.
Aoife Byrne
2 years ago
They take excellent care of my little cocker spaniel and she actually seems to enjoy her trips to the vet. They also make sure you have all the information you need to take the best care of your pet yourself. Brilliant vets.
Niamh O Sullivan
2 years ago
If I could have chosen a person thirteen years ago to show gentleness, kindness and compassion not only to me but to my beloved Wall-e as he transitioned from his earthly home, I could not have found a more wonderful person than Mairead. She eased his suffering with such gentleness and empathy. I am so grateful to her and the team for how they supported me on the day and the respectful and dignified way in which they helped Wall-e head off on his new adventure. Mairead is one of those very special people who has a difficult job to do yet does it with such grace and kindness. She is a beautiful soul.. just like Wall-e xx
Nearby Vets
Explore more trusted veterinary clinics near Petcare Vets
