- Many recent reviews are very positive about the clinic’s day-to-day care, describing staff as kind, professional, welcoming and informative. - Owners frequently mention clear explanations and gentle handling, especially for nervous dogs, and one review highlights compassionate support at end-of-life. - Specific examples from recent reviews include a cat seen for breathing problems, emergency appointments for dogs that had eaten something unsuitable, a booster visit with examination and blood testing, and the Pet Plan helping spread routine-care costs.
Cavan Vet Group Pet Clinic in Cavan offers routine and more advanced veterinary care for pets, including vaccinations, diagnostics, surgery, blood tests, fertility services and a Pet Plan for routine care. The clinic’s website also states a 24/7 mobile emergency service for farm animals; no pet out-of-hours arrangement is specified. Customer feedback is mostly positive for everyday care and communication, although a small number of serious complaints raise concerns about missed or delayed diagnosis and how those cases were handled.
Services
•Routine pet care: routine visits and treatments, vaccinations and boosters, and health-plan support for regular care. Owners specifically mention annual booster appointments and the clinic’s Pet Plan, described as a monthly payment covering routine items such as vaccinations and worming.
•Diagnostics and procedures: diagnostics including dental X-ray, blood tests, and surgery. Recent reviews mention a booster visit that included a full examination and bloods, as well as assessment of a cat with breathing problems.
•Additional services: fertility services are listed on the website. Reviews also mention same-day emergency appointments for dogs that had eaten something they should not have, support for nervous dogs, and help with injured birds.
•Emergency arrangements: the website states a 24/7 mobile emergency service for farm animals. No separate out-of-hours arrangement for pets is specified here.
Pricing
No published pricing information is currently available for this clinic.
People
No individual vets or nurses are named. Reviews regularly mention a friendly reception team, informative vets, and patient nurses who explain things clearly and handle anxious pets gently, while a small number of complaints describe dismissive communication when serious concerns were raised.
Reviews
Google rating: 4.7/5 from 452 reviews.
•Many recent reviews are very positive about the clinic’s day-to-day care, describing staff as kind, professional, welcoming and informative.
•Owners frequently mention clear explanations and gentle handling, especially for nervous dogs, and one review highlights compassionate support at end-of-life.
•Specific examples from recent reviews include a cat seen for breathing problems, emergency appointments for dogs that had eaten something unsuitable, a booster visit with examination and blood testing, and the Pet Plan helping spread routine-care costs.
•A small number of recent 1-star reviews make serious allegations about missed or delayed diagnosis, pets later needing urgent surgery elsewhere, and poor complaint handling or dismissive communication.
Note: Showing the 10 most recent Google reviews out of 452 we track in total. Recent reviews may not be representative of overall sentiment.
Reviewer
Terrible experience. Our dog nearly died due to severe negligence by this vet. Never took any responsibility or even asked how the dog was after we ended up having to take him elsewhere. Manager was extremely rude and dismissive on the phone. I was shocked at how cold and rude she was on the phone. No sympathy or empathy whatsoever.
Edit in response: I did contact the clinic directly at the time, and the experience was extremely disappointing. The manager I spoke with was dismissive, rude, and showed no empathy whatsoever given the seriousness of the situation.
There was no acknowledgment of our concerns, no effort to check whether our dog even survived, and no sense of responsibility for what had happened. Instead, the response felt focused on defending the initial assessment and avoiding accountability for what was ultimately a missed diagnosis.
We were forced to seek urgent care elsewhere, and based on what we were told afterwards, this only reinforced our concerns about how our dog’s condition was handled.
Your reply here also appears to be a generic template response — you didn’t even take the time to replace the [practice email] for your own email address — which only adds to the frustration given that I had already reached out and was met with the same lack of care.
Ahmet Beylen
I brought my cat Ozgur in for his respiration problems and once again had a great experience as I had before for my other pets. The team was kind, professional, and handled Ozgur with real care during the examination.
I’m also happy to see a little improvement in his health. Thank you to everyone at the Cavan Vet Group clinic for taking such good care of my boy. You did not disappoint!
tá shá said watch Mason
Very helpful and informative.
You can feel how much they care about your pets well being
Julie Blevins
The staff at Cavan pet hospital are AMAZING! They have taken excellent care of our Lucy every time she has been. Lucy can be a very nervous wee dog, some of it is being a diva like her owner 🤣 However the care is second to none, they take the time to explain everything, and really put me at ease. 100% recommend the vets and nurses here. Thanks a million again for all you have done. ❤️
Carrie
I have been coming here for years with my dogs, starting with my family dog Taffy, who they cared for right up to the day she peacefully went to sleep a few years ago in their hands. The compassion, kindness, and respect they showed her and my mother during such a difficult time is something I will always be grateful for.
Since then, I have continued bringing my two rescue dogs, Charlie and Copper, and the level of care has always been outstanding. All of the staff are friendly, professional, and incredibly understanding.
When I needed two emergency appointments in the same day because both of my dogs ate something they shouldn’t have, they were calm, supportive, and quick to help, which made a stressful situation so much easier to manage. They take the time to explain things clearly, answer questions, and never make you feel rushed or judged despite being so busy.
They also recommended their pet plan to me, which has genuinely helped reduce my annual costs without any pressure — just honest, helpful advice.
Copper is very nervous around people, and they have been so patient and gentle with her, always working at her pace and making sure she feels as comfortable as possible. It’s clear they truly care about the animals as individuals, not just as patients.
I have also brought in 2 injured birds in the past few years that they have kindly dealt with.
They have a tough job, and they do it exceptionally well. I trust them completely with my dogs and wouldn’t take them anywhere else. I highly recommend them
Noel
AVOID AT ALL COSTS!!
We nearly lost our beloved family dog due to serious negligence at this practice. After two separate appointments where no clear diagnosis was made, we agreed to have our dog anesthetised so they could investigate further. We were told everything was fine and that his issues were likely diet-related.
Just six days later, he collapsed and was rushed to a different veterinary practice, where he underwent emergency surgery that ultimately saved his life.
The second vet immediately recognised what was wrong — they had a strong suspicion from our very first phone call, even before seeing him in person. They were shocked that such an obvious issue had been missed.
We received no apology or acknowledgement of error from this practice who immediately went into damage control trying to protect themselves rather than taking any responsibility for what happened. There was no compassion, no accountability, and no concern for the trauma caused to our family or the unnecessary suffering our dog endured.
Had we not trusted our instincts and sought a second opinion, our dog would not be alive today. The contrast in competence between this practice and the emergency vet who saved him was stark and deeply concerning.
We are beyond relieved our dog survived, but devastated that this situation was entirely avoidable.
Based on our experience, we cannot recommend this practice under any circumstances and would strongly urge others to seek care elsewhere if they value their pet’s safety.
Elizabeth Farrell-Cassidy
Kevin Mc Namara
Good Service.Informative,
Daniel O'Neill
AVOID AVOID. ABSOLUTE COWBOYS, long story short my dog needed surgery to take her womb out cause she wouldnt stop bleading. They fobbed her off with load of injections and other medicines 2 trips to get nowhere and to be told by other vetenerians that she absoluely shouldnt of got any injections what she has is a life treatning thing and she needed to be surgicaly operated on asap. Long story short my dog was basicaly left for dead caise they wanted to make more money by fobbing us over with there injections. They have been known by alot of people not to put the pet 1st. Its a money grabbing place they do not care aboit your animals. Then to say the operation would be 400 then when she needd it told us to come back a week later and it be 560 ish. Absolute joke. Took a random vet to take her on asap as it was life treatning just aswel we caught it in time. And i never give reviews about the likes of this. An absolute joke
Robert O'Reilly
Our experience with Cavan Pet Clinic has been nothing but professional. From the passing through the front door we are greeted by the reception team with a smile. They are very accommodating, kind & caring people. Our dog George had his annual booster on Saturday, I felt that the Vet was very knowledgeable and carried out a thorough examination of George, before bringing him out for his injection & blood taking.
We got a new puppy this year and put them on the “Pet Plan” which is great, as once the monthly payment is made the routine treatments ie vaccinations, worming tablets etc are covered with this monthly fee.
So we decided to do the same for George. It doesn’t take very long to process. You would have it all done before you would have drank a cup of tea or coffee.
So again my fee for George was only for his blood test. At the end of our visit we were wished well and off we went.
Big vet bills can be hard with the price of living rising all the time, but spreading out the cost over the year is much better, I believe.
Signed by a happy pet parent.
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