Susan Roulston Vet Clinic

Susan Roulston Vet Clinic is a veterinary clinic in Lifford, Donegal with a strong Google track record. Reviews consistently praise Susan for kind, gentle handling and for helping keep visits as calm and low-stress as possible for pets. Feedback on the wider team is mostly positive, though one reviewer reported a poor experience with reception.

Services

• •General veterinary care for dogs, with reviews specifically mentioning puppy appointments.
• •Handling that aims to minimise stress during visits, which some owners compare favourably with other vets they have used.
• •Reviews also describe appointments as patient, understanding, sympathetic and accommodating in approach.

Pricing

No published pricing information is currently available for this clinic.

People

• •Susan (vet): Repeatedly praised for being gentle, patient, understanding and honest, with several reviewers singling her out for low-stress handling and good care of pets, including puppies.
• •Reception/front desk (unnamed): Some reviewers describe the staff as lovely and kind, though one reviewer reported an upsetting and condescending interaction by phone.

Reviews

Google rating: 4.7/5 from 189 reviews.

• •Recent feedback is overwhelmingly positive, with reviewers describing the clinic as professional, first class and one of the best vets around.
• •Susan is a clear standout in the reviews, with repeated praise for her gentleness, patience, honesty and sympathetic manner.
• •A few reviewers also comment positively on value, describing the clinic as reasonably priced and not charging extreme prices.
• •One negative review focuses on a poor reception experience, which stands out against otherwise warm feedback about the team.