Specialist Vets in Clane

## Summary Highfield Veterinary Clane is part of the **Highfield Veterinary Group**. Based on the clinic website, it positions itself as covering **routine care through to urgent cases**, and says it can handle emergencies “with the utmost urgency and expertise.” In the latest reviews available to us, owners repeatedly describe **rapid attention in urgent situations**, **follow-up calls after a pet goes home**, and **support during end-of-life appointments** (including being given time to say goodbye). A smaller number of reviews raise concerns about **costs and how charges were communicated**, and one review highlights **lack of Sunday opening**. ## Services - **Urgent / emergency care** (website states the team handles emergency situations; reviews describe pets being seen quickly during an emergency). - **Hospital admission/overnight stay** is mentioned in one review; that reviewer says the clinic **does not have weekend stay facilities** unless the pet is transferred elsewhere (as described by the reviewer). - **Diagnostics and treatment mentioned in reviews:** - **X-ray** - **Sedation** (described as “light sedation”) - **Pain medication** (for a week) - **Care for gastrointestinal illness** (one owner describes bringing a dog in for a severe gastric/stomach problem). - **End-of-life care**: multiple owners describe support with **saying goodbye** and euthanasia-related visits. ## Pricing - One review cites **€300** for **light sedation, x-ray, and a week of pain medication**. - One review cites a bill of **€620** for an **overnight stay/admission** (for a dog with a severe gastric/stomach issue). ## People - **Robyn (receptionist)**: mentioned for helping an owner with an elderly cat and treating them “with respect and compassion” during a difficult goodbye. - **Sophia (vet)**: credited in one review with guiding an owner through saying goodbye to an elderly cat and providing compassionate support. - **Paddy and Michelle**: described as “amazing,” with the same reviewer emphasising compassion and being given time for final goodbyes during a terminal illness situation. ## Reviews **4.7 stars from 202 reviews.** Themes below are drawn from the latest written reviews available to us. - **Speed in urgent situations:** owners describe being seen quickly when a kitten had an emergency. - **Follow-up after treatment:** one owner notes the clinic **called after the pet got home** to check in. - **End-of-life support:** multiple reviews describe compassionate help during euthanasia/terminal illness visits and being given time to say goodbye. - **Cost concerns and communication about fees:** a few reviews focus heavily on expense (with specific euro amounts) and one describes feeling the discussion focused on money. - **Availability complaint:** one review is frustrated that the practice is **not open on Sundays**.

## Summary Clane Veterinary Centre is part of the **Highfield Veterinary Group**. Reviews describe a practice geared to **routine care and urgent same‑day problems**, with examples including a **kitten emergency** being seen quickly and follow-up **phone calls after treatment**. The clinic website says the team is available to handle **emergency situations** with urgency and expertise, while some reviews raise concerns about **Sunday availability** and the clinic’s ability to **keep pets in over a weekend** without transfer. Concrete specifics mentioned by owners include: - **Follow-up call after an emergency visit** to check how a kitten was doing. - **Overnight admission** for a dog with severe gastric issues, followed by a next-day request to collect due to **no weekend stay facility unless transferring** (as described by one reviewer). - **End-of-life support**, with staff giving owners time to say goodbye and describing compassionate handling of euthanasia appointments. ## Services Based on the website summary and the latest reviews, services referenced include: - **Emergency/urgent care** (website statement; reviews mention an emergency kitten being seen quickly). - **Hospitalisation/overnight admission** (mentioned in a review for a dog with gastric illness). - **Sedation, X-ray imaging, and pain medication** (explicitly described as part of a visit in one review). - **End-of-life care/euthanasia support** (multiple reviews describe help with saying goodbye to pets). - **Check-ups** (mentioned in a long-term client review). ## Pricing Explicit costs mentioned in reviews: - **€300** for “light sedation, xray and pain medication for the week” (one owner comment). - **€620** total charge for an overnight stay for a dog with gastric illness (one owner comment). Several reviews conflict on value: some owners describe costs as **“very costly/over priced”**, while others focus on outcomes and care without mentioning price. ## People Staff named in reviews: - **Robyn (receptionist)** — mentioned for treating an owner with “respect and compassion” during care for an elderly cat. - **Sophia (vet)** — credited with supporting an owner through “a difficult time of saying our goodbyes” and providing care for an elderly cat. - **Paddy and Michelle** — described as “amazing,” specifically in the context of compassionate support during a dog’s terminal illness and euthanasia. Team-wide behaviours owners mention: - **Follow-up communication**: one owner reports the clinic rang after their kitten got home to check progress and remembered the pet. - **Handling difficult decisions**: multiple owners describe being given time and support during euthanasia/goodbyes. ## Reviews **4.7 stars from 202 reviews.** The comments available include both strong praise for urgent care and compassion, and a small number of severe complaints about cost, facilities, and availability. “Themes below are drawn from the latest written reviews available to us.” - **Urgent cases seen quickly**: an owner of a kitten with an emergency says they were seen fast and helped. - **Follow-up after treatment**: a review describes a call after the pet went home to check on recovery. - **End-of-life care is frequently highlighted**: owners describe compassion, respect, and time to say goodbye. - **Concerns about availability and weekend care**: one review criticises lack of Sunday opening; another states there was **no weekend stay facility unless transferring**. - **Cost is a recurring point of tension**: examples given include **€300** for sedation/X-ray/pain meds and **€620** for an overnight admission, with some owners feeling money was emphasised heavily.