Grey Abbey Veterinary Hospital – Vets in Kildare
Clinic Overview
Grey Abbey Veterinary Hospital is part of the Village Vets group (the clinic’s website is hosted under villagevets.ie). Based on recent reviews, the practice is frequently used for urgent and end-of-life care, and some owners mention communication touches such as sending a video update while a cat was recovering and not eating. Multiple reviews describe follow-up contact after difficult cases, including after an out-of-hours emergency visit. There is also conflicting feedback about how the clinic handles found/stray animals and about standards of monitoring for overnight patients.
Services
- •Out-of-hours emergency care: Mentioned explicitly by an owner who used the “out of hours emergency service” for their dog, with follow-up afterwards.
- •Hospitalisation/overnight observation: One review describes a dog kept overnight for observation.
- •Supportive treatment: Fluids and oral antibiotics are mentioned as part of an overnight treatment plan.
- •Cat medical care: One owner describes their cat not eating and receiving a video update when the cat was awake and eating again.
- •Euthanasia/end-of-life support: Several reviews describe being given time to say goodbye and staff support during euthanasia.
People
- •Alexandra (reception): Named in a review for helping urgently when a dog had a serious problem.
- •Catilina (vet): Named in the same review as acting quickly to take care of a dog with a serious problem.
- •Unnamed clinical team: Repeatedly mentioned for follow-up contact (after an out-of-hours emergency) and for giving owners time to say goodbye during end-of-life visits.
Reviews
4.5 stars from 388 reviews. The latest reviews available include both strong praise for emergency and end-of-life support and some serious complaints about handling specific situations. “”
- •Communication during treatment: One owner says they were sent a video of their cat eating while recovering, which helped reassure them.
- •Out-of-hours care + follow-up: An owner describes their dog being cared for “right up to the end” and the clinic following up afterwards.
- •End-of-life support: Multiple owners mention compassionate handling of euthanasia and being given time to say goodbye.
- •Urgent help on arrival: One owner reports staff “rushed to take care” of their dog with a serious problem.
- •Conflicting experiences about money/ethics and safety
- •One 1-star review alleges the clinic refused to help a found dog unless payment was made.
- •Another 1-star review describes an overnight stay after which the dog reportedly had severe cuts to the lips, with the owner saying they did not get a clear explanation afterwards.
Contact
Animals Treated at Grey Abbey Veterinary Hospital
Animals We Treat
Companion Animals
Opening Hours – Grey Abbey Veterinary Hospital
Opening Hours
Hours
Reviews for Grey Abbey Veterinary Hospital
Note: Showing the 5 most recent Google reviews out of 388 we track in total. Recent reviews may not be representative of overall sentiment.
Philip Walsh
in the last week
Amanda Byrne
in the last week
Not really a fan of franchised vets as it’s usually just like a cattle market. But not in the case of Kildare and clonsilla. They were so gentle and caring and even sent me a video of my cat when he was awake as he wasn’t eating and I got a video of him rushing his food. Was so nice of them as they knew I was worried. It’s all about the animal to them and not the bill! Such a great experience all round.
Darrin Keogh
in the last week
Very friendly and knowledgeable staff, unfortunately we had to use the "out of hours emergency service" for one of our dogs, the staff looked after him extremely well right up to the end, and followed up with us afterwards. So we moved our other pets from our own vet to village vets, highly recommend the team here.
James Carpenter
a week ago
Lovely doctor that guided us threw skye's treatment.
Louis Sutcliffe
3 weeks ago
I’d like to report that I brought my dog Alfie up to grey abbey vets and the staff, Alexandra at reception, and the Vet Catilina, rushed to take care of my dog who had a serious problem, and I could not of wished or hoped to have such lovely people take care of my baby. Could not recommend them enough they were my angles in my hour of need. Thank you so much grey abbey staff, and merry Christmas!!!
Veronika
a week ago
Thank you so much for giving us the time to say goodbye to our little one. It was the hardest decision I’ve ever had to make, letting go of my little paw friend 😢🕊
Claire ORourke
a month ago
Thanks for taking such great care of my little cat Ossie (Ozzy). She is absolutely thriving. She couldn't have done it without ye and thank you all for saving her life. To be honest, I've never seen a practice that cared so deeply for an animal. To see the love and respect she was shown was truly heartwarming.
Kendall Oneill
a month ago
I found a dog they refused to take and help dog was healthy no care needed unless u pay these vets they won’t help animals I found a dog they said basically leave him on the road what a bad animal vets care about ur money not ur pet I dare anyone say they found a dog on the road I bet ya they will refuse to help UNLESS U PAY so it’s all about money not animals if u love ur animals find a real animal person not a money making vet business i dare ya call gray Abby vets Kildare say u found a dog on the road they will say leave it there cal me up on my bluff u be wrong they want ur money not help ur animals try it
Jen Byrne
3 months ago
Negative experience. My dog was kept overnight for observation, fluids and oral antibiotics. When we collected our dog and brought him home, we noticed his lips had severe cuts on them. We rang the vets and they didn't know what had happened him and suggested he may have been in distress trying to get out of his cage. If he was monitored properly someone should have seen what had happened him. We complained over email, they still have not told us what has happened to our dog, no compensation and poor response time. His lips were bleeding for a week after and will possibly be left with scars. I would not leave your pet here.
Ciaran Byrne
5 months ago
Kind and compassionate vet and staff. Lovely people to deal with at such a difficult time. My beloved retriever had to be put to sleep and the staff were so incredibly kind and understanding with us. Thank you so much for your compassion it meant a lot
