Specialist Vets in Kildare

## Summary Grey Abbey Veterinary Hospital is part of the Village Vets group (the clinic’s website is hosted under villagevets.ie). Based on recent reviews, the practice is frequently used for urgent and end-of-life care, and some owners mention communication touches such as sending a video update while a cat was recovering and not eating. Multiple reviews describe follow-up contact after difficult cases, including after an out-of-hours emergency visit. There is also conflicting feedback about how the clinic handles found/stray animals and about standards of monitoring for overnight patients. ## Services - **Out-of-hours emergency care:** Mentioned explicitly by an owner who used the “out of hours emergency service” for their dog, with follow-up afterwards. - **Hospitalisation/overnight observation:** One review describes a dog kept overnight for observation. - **Supportive treatment:** Fluids and oral antibiotics are mentioned as part of an overnight treatment plan. - **Cat medical care:** One owner describes their cat not eating and receiving a video update when the cat was awake and eating again. - **Euthanasia/end-of-life support:** Several reviews describe being given time to say goodbye and staff support during euthanasia. ## People - **Alexandra (reception):** Named in a review for helping urgently when a dog had a serious problem. - **Catilina (vet):** Named in the same review as acting quickly to take care of a dog with a serious problem. - **Unnamed clinical team:** Repeatedly mentioned for follow-up contact (after an out-of-hours emergency) and for giving owners time to say goodbye during end-of-life visits. ## Reviews **4.5 stars from 388 reviews.** The latest reviews available include both strong praise for emergency and end-of-life support and some serious complaints about handling specific situations. “Themes below are drawn from the latest written reviews available to us.” - **Communication during treatment:** One owner says they were sent a video of their cat eating while recovering, which helped reassure them. - **Out-of-hours care + follow-up:** An owner describes their dog being cared for “right up to the end” and the clinic following up afterwards. - **End-of-life support:** Multiple owners mention compassionate handling of euthanasia and being given time to say goodbye. - **Urgent help on arrival:** One owner reports staff “rushed to take care” of their dog with a serious problem. - **Conflicting experiences about money/ethics and safety:** - One 1-star review alleges the clinic refused to help a found dog unless payment was made. - Another 1-star review describes an overnight stay after which the dog reportedly had severe cuts to the lips, with the owner saying they did not get a clear explanation afterwards.