Vetcare Portlaoise

Vetcare Portlaoise is part of the Vet Care group (described on its site as having four practices) and offers general veterinary care with vets, nurses, and reception/clerical support staff. From the information available, the clinic is set up for routine consultations and ongoing pet care (including a Pet Health Club® Plus plan where consultations are included), and it also supports end-of-life arrangements such as handling cremation and returning ashes in an urn. Reviews frequently mention staff explaining next steps clearly and sending reminders for vaccinations; one recent review conflicts with this, alleging a missed diagnosis in a dog with a swallowed bone that was later found lodged in the oesophagus after several days.

Services

•Veterinary consultations (website mentions consultations included with Pet Health Club® Plus).
•Preventive care reminders, including vaccination reminders (mentioned in a review update).
•Assessment of health concerns raised by owners, including issues like a lump noticed by an owner (review describes reassurance after bringing the dog in).
•Care for cats and dogs, including treatment described as helping a kitten after a “nasty scare” (review).
•Support with cremation arrangements and returning pets’ ashes in an urn (review describes staff handling cremation and collection).

People

•Reception/clerical staff are repeatedly mentioned for being helpful and “excellent” at the front desk (multiple reviews).
•Vets and nurses are described by several reviewers as explaining problems clearly and giving detailed guidance on home care for pets (cats specifically mentioned).
•One reviewer reports the opposite experience in a serious case, alleging their concerns about a possible obstruction were dismissed and that the dog remained unable to eat until another facility found a bone stuck in the oesophagus.

Reviews

Google rating: 4.7 stars from 335 reviews. “”

•Many reviews describe clear communication and a reassuring manner, including calming an owner worried about a dog with a lump.
•Multiple reviewers mention front-desk support, specifically calling reception “excellent” and interactions “pleasant.”
•Some reviews highlight practical follow-through, such as vaccination reminders and the clinic handling cremation arrangements and returning an urn.
•A significant negative review alleges a missed oesophageal obstruction (swallowed bone) and a delay in appropriate treatment—this conflicts with other accounts describing thorough care.

Reviews for Vetcare Portlaoise

Note: Showing the 5 most recent Google reviews out of 335 we track in total. Recent reviews may not be representative of overall sentiment.

Michael Bartley

2 months ago

First class service 🐕‍🦺 I was so upset waiting to get Marley in when I found lump in stomach. They were brilliant and reassured me it was ok Thank you 💓💞☺️

Trevor Bradshaw

3 months ago

Am with Vetcare for years and their Vets and Nurses and Clerical Staff are very professional, kind and caring and highly recommend them.

Pat Coleman

3 weeks ago

Top class visit Receptionest excellent Vet The personal touch and the knoweledge of his job and personality 100/100 the best.

maria sheehan

a month ago

Had several dealings with vetcare portlaoise. Staff caring efficient and informative Wally didn't come home unfortunately but the cremation was handed by the staff for me I collected him in his urn. Lonely for wally But a big thank ye all Regards maria and Wally

4 months ago

Tony Murray

5 months ago

Oonagh Farel

Absolutely useless vets they have can deal straight forward things but does not know nothing about dogs broght in my yorkie she swallow a bone after that she could not pass thru any food or even boil chicken i told vet it could be stuck in there she said no no it can be acid reflux or constipation gave me laxatract for poo and acid reflux tabs and 3 days my dog wont able eat anything broght into hospital today they found that therez a bone still stuck in oesophagus and they push it in stomach which was causing food not to pass thru they wasted 3 days on my dog left her in pain she could die there useless i do not care about money they charged me but do not trust them with serious problems with there dog there no good

Susie Kelly (Susie_CK)

a year ago

Caring, thorough, knowledgeable and professional Vets and ancillary staff who are very caring of our dog and cat. Saved our kitten after a nasty scare. Fair pricing. Lovely people here in Portlaoise and in the Athy branch. Cannot recommend highly enough. A1 ****** Update Still 5⭐️ in 2024. Send reminders about vaccinations, etc.

Rękami Mamy

2 years ago

It is certainly a clinic worth recommending. Doctors form a well-coordinated team of qualified specialists, they are very helpful and explain the problem well. My cats received great care and I received detailed information on what should I do and how to look after my pets better. Contact with the clinic is easy and very pleasant, the reception staff is polite and very helpful. I know my pets are in the best hands in there. thank you. Fluff, Maui & Cheetka