Dog & Cat Vets in Cloverhill

## Summary Cloverhill Veterinary Surgery opened in January 2011 under the guidance of veterinary surgeon **John Finnegan**. The clinic is set up for **small animals**, with **boarding kennels** on-site and a **digital x-ray machine** listed among its facilities. From the latest reviews available to us, owners most often mention: - **Sticking close to appointment times** (reports of waiting “no more than five or ten minutes,” and sometimes being seen early). - **Clear reassurance and question-answering** when pets are unwell (including an assistant taking time to answer questions and put an owner’s mind at ease). - **Basic in-clinic testing guiding treatment** (one review describes a quick test ruling out FIV/leukaemia, followed by treatment for “a simple dose of flu”). - A specific complaint about **boarding charges** (an owner says they were charged for 3 days after leaving a dog for 2 nights, and felt misled over the phone). ## Services Based on the website summary and reviews, services mentioned include: - **Microchipping** - **Veterinary boarding kennels** - **Digital x-ray** (facility listed) - **Infectious disease testing** referenced in a review (a “quick test” used to rule out **FIV** and **leukaemia**) - **TNR (trap–neuter–return) program support** mentioned in a review - General small-animal veterinary care for dogs and cats (illness visits and treatment described in reviews) ## Pricing - One reviewer states they paid **€37.50** for boarding and believed they were charged for **3 days** after leaving their dog for **2 nights**; they also report being told the clinic “now charged for each day not night.” (This is a single review and is presented here as reported.) ## People - **John Finnegan (Veterinary Surgeon)**: mentioned by name; one reviewer says “John goes above and beyond.” - **Claire**: named in a review as providing excellent care for a dog, alongside a co-worker. - **Assistants/front-desk staff**: repeatedly mentioned for being helpful—examples include taking a reassuring phone call, answering owners’ questions, and helping owners feel at ease during an unwell-pet visit. ## Reviews **4.2 stars from 18 reviews.** Themes below are drawn from the latest written reviews available to us. - **Punctual appointments**: one owner reports typically waiting only 5–10 minutes and sometimes being seen early. - **Reassurance and communication**: multiple reviews describe staff answering questions and putting owners’ minds at ease during illness visits. - **Practical, test-led decision-making**: one cat owner describes a quick test ruling out serious diseases (FIV/leukaemia), followed by straightforward treatment. - **Boarding billing dispute**: one reviewer alleges being overcharged/misled about how kennel stays are counted (day vs night).