Dog & Cat Vets in Shannon

## Summary Treaty Veterinary Clinic appears to be an independent practice (no corporate group is named in the information provided). Based on the latest reviews, it’s set up for ongoing primary-care vet work with the capacity to manage more serious cases that require hospitalisation. Owners repeatedly mention that the team takes time with appointments and calls, returns phone calls with clear explanations, and provides proactive updates (including daily updates during a dog’s hospital stay). Reviews also indicate more than one clinic site/branch is used by clients. ## Services Services and capabilities mentioned in the available information include: - **Inpatient hospitalisation and monitoring** (a dog was hospitalised; the clinic provided **daily update calls**). - **Care for senior cats** (a senior female cat is specifically mentioned as being well looked after). - **Routine new-pet care** is implied (an owner mentions planning to bring in **new kittens**). - **Telephone communication and follow-up** is a recurring operational feature in reviews (owners mention **returned calls** and not being rushed on the phone). ## People Staff specifically named in reviews: - **Ali** and **Amy** — thanked for being “approachable” and **not rushing** owners either on the phone or in the clinic. - **Siobhan** and **John** — singled out for caring for a **senior cat**, with owners valuing that they **return phone calls** and “tell you exactly what’s going on and how they can help.” - **John** — also mentioned as having a **calming effect** on a dog that “isn’t exactly docile.” ## Reviews **4.8 stars from 116 reviews.** The comments available focus more on communication and follow-through than on specific procedures. **“Themes below are drawn from the latest written reviews available to us.”** - Owners repeatedly say they **aren’t rushed**, both in-clinic and on the phone, and that staff are generous with their time. - **Active follow-up and updates** are highlighted: returned phone calls, clear explanations, and **daily updates during hospitalisation**. - Several reviews describe **long-term relationships** (e.g., being with the practice for 7+ years, “many years”). - Handling of **anxious or difficult-to-handle pets** is mentioned positively (a dog that isn’t docile calmed by John).

## Summary Rockhall Vets Shannon offers a **24-hour emergency arrangement with Limerick Night Vets** (as stated on the clinic website). Reviews describe the practice seeing **routine puppy checks with treatment started immediately** (antibiotics after an issue was spotted on registration) and handling **sicker cases** with “thorough” diagnosis. Pricing feedback is mixed: one owner was impressed with the prices, while another review cites a much higher quote for dental work compared with another clinic. Concrete details mentioned by owners include: - **Puppy registration/check-over** where a problem was identified quickly and **antibiotics were prescribed**, with rapid improvement reported. - **Bird (budgie) consultation** including a thorough exam, advice, and **antibiotics**, with the bird improving. - A reported **dental/teeth case quote** that one reviewer felt was very expensive. ## Services - **24-hour emergency service** provided via **Limerick Night Vets** (website). - **General consultations and exams** (reviews mention puppy check-over and a thorough exam for a budgie). - **Diagnosis and treatment for illness in puppies** (review describes a “very sick puppy” and thorough diagnosing). - **Prescribing medication**, including **antibiotics** (puppy and budgie cases). - **Dental/teeth treatment discussions** (review references a quote relating to “teeth” and surgical removal elsewhere for comparison). - **Cat retail/over-the-counter product sales** (review mentions a “hairball solution for cats”). ## Pricing - One reviewer states they were quoted **€970** for a dog’s teeth-related work. - The same reviewer reports paying **€370** at a different clinic for a consultation plus **surgical tooth removal, antibiotics, and painkillers** (included here as context for the price complaint, not as Rockhall’s pricing). ## People - **Andrea** (named in a review): described as giving a new puppy a **quick check-over**, spotting a problem quickly, and starting treatment (antibiotics) that led to improvement within two days. - One review refers to a **female vet** who was described as **thorough in diagnosing** a very sick puppy and handling the case in a way the owner found reassuring. ## Reviews **4.1 stars from 54 reviews.** The latest written reviews available include both very positive clinical experiences and sharp criticisms around pricing and a payment/change interaction. “Themes below are drawn from the latest written reviews available to us.” - **Thorough examinations and improvement after treatment:** owners describe careful assessment and antibiotics leading to pets doing much better (puppy and budgie examples). - **Help with less-common pets:** a budgie was examined, given advice and antibiotics, and the owner reports the bird became “better than ever.” - **Pricing disputes:** one owner praised prices, while another strongly criticised a quoted cost for dental work. - **Front-desk/payment friction:** one reviewer complained about being asked to accept being **short-changed by €0.17** due to lack of change.