Specialist Vets in Lifford

## Summary Northwest Vets appears set up for a mix of companion-animal care and practical farm/poultry work, based on reviews describing kitten care, puppy injections and check-ups, treatment for an injured chicken, and same-day testing of a sheep dung sample. Owners repeatedly mention clear explanations from the vet, a clean/“spotless” clinic interior, and situations where the team advised coming in straight away for an urgent problem (stitching a chicken after an attack). Follow-up is also described in at least one case, with stitches removed two weeks later and recovery monitored. ## Services - Puppy vaccinations/injections and routine check-ups (owner mentions “injections & her normal check ups” for a puppy). - Wound treatment and stitching for a chicken after an attack, plus later stitch removal at a follow-up visit. - Advice on managing illness in poultry (owner mentions getting advice for “another sick hen”). - Sheep dung sample testing with same-day results explained, plus a printed copy provided later. ## People - **Michael**: Mentioned for stitching an injured chicken; described as “patient and meticulous,” with the animal healing “perfect with no infection” according to the owner. - **Niall**: Mentioned for removing stitches at the follow-up visit, and also for “going above and beyond” during a puppy’s injections and routine check-ups. - More generally, reviews repeatedly mention vets/staff explaining things “in detail” and making results easy to understand (e.g., discussing a dung sample test over the phone). ## Reviews **5.0 stars from 40 reviews.** The written reviews available describe a small set of concrete experiences across pets and livestock/poultry, with repeated mentions of communication and cleanliness. “Themes below are drawn from the latest written reviews available to us.” - **Clear explanations and communication**: owners mention the vet explaining “everything in detail” and making test results “very easy to understand.” - **Responsive help for urgent issues**: one owner says they were told to come in straight away for an injured chicken that needed stitching. - **Follow-up care**: a stitched wound is described as checked later with stitches removed after two weeks and good healing reported. - **Clinic environment**: multiple reviews mention the clinic being “absolutely spotless inside.” - **Cost comments (no specific prices given)**: several owners describe pricing as “reasonable” or “fair,” including comparisons to a previous vet.

## Summary Susan Roulston Vet Clinic appears to be a small, vet-led practice where clients specifically mention Susan by name and describe her handling as gentle and low-stress for animals. Reviews repeatedly highlight calm, patient treatment during visits (including for puppies) and note that charges are not “extreme” compared with other vets. One review reports a negative front-desk experience (rude/condescending receptionist), which conflicts with other comments describing staff as “lovely.” A review from a year ago also claims the clinic wasn’t taking on new clients at that time. ## Services Services are not listed in the information provided, but reviews indicate: - General veterinary care for dogs, including puppy appointments (“took very good care of our puppy”). - Handling focused on minimising stress during visits (clients compare this favourably to other vets they’ve used). ## People - **Susan (vet)**: Multiple reviewers single her out for gentle handling and patience, with one noting she is “honest” and another describing an approach that reduces stress for the animal. - **Reception/front desk (unnamed)**: One reviewer describes being spoken to “awfully,” with a condescending tone that put them off attending; this contrasts with other reviews calling staff “lovely.” ## Reviews **Google rating: 4.7 stars from 189 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Many owners praise Susan’s manner with pets: gentle handling, patience, and efforts to minimise stress during visits. - Several reviews mention pricing in relative terms (e.g., “reasonably priced,” “doesn’t charge extreme prices”), but no specific fees are given. - One review reports a strongly negative interaction with the receptionist (rudeness/condescension), which stands out against otherwise positive feedback. - A review from a year ago says the clinic was not taking new clients at that time.