Specialist Vets in Ashbourne

## Summary Village Vets Ashbourne is part of the wider Village Vets group (reviews mention other Village Vets clinics) and appears set up for urgent and inpatient-style care as well as routine check-ups. Recent reviews repeatedly describe animals being admitted and monitored overnight, with owners receiving regular updates (including late-night and early-morning calls). Owners also highlight handling of anxious dogs by giving them space and time before injections, and practical support such as help with insurance paperwork. ## Services Based on the latest reviews available to us, this clinic is described as providing: - **Urgent/same-day care** for sudden illness and toxin ingestion (e.g., a dog seen after eating a mince pie, with vomiting induced and monitoring afterwards). - **Overnight stays and monitoring**, including arranged pick-up times and updates while pets are hospitalised. - **Treatment for emergencies/trauma support** (e.g., care following a road traffic accident and coordination around onward referral the following day). - **Routine check-ups** (multiple owners mention regular visits). - **Injections/clinical handling for nervous pets**, with an emphasis on slowing down and letting the dog acclimatise. - **Support with insurance documentation** (reception team mentioned helping with paperwork). - A **monthly pet healthcare plan** is referenced by an owner (no inclusions or price were provided). ## People - **Katie**: Mentioned by name in a review for being “gentle, compassionate, and attentive” during a cat’s emergency visit that ended in a loss, with the owner emphasising dignity and support through the process. - **Anne**: Mentioned by name as part of the front-desk team; one owner specifically credits her and the reception staff with being kind and supportive, particularly for anxious rescue dogs. ## Reviews **Google rating: 4.7 stars from 457 reviews.** Themes below are drawn from the latest written reviews available to us. - **Frequent updates during inpatient care**, including calls late at night and early the next morning while pets stayed overnight. - **Out-of-hours/holiday access for urgent problems**, with owners describing being taken in when their usual vet was closed. - **Calm, low-pressure handling for anxious dogs**, including giving dogs space and time so injections could be done smoothly. - **High-stakes situations described in detail** (toxin ingestion, serious injury, emergency illness), with owners praising the clinic’s monitoring and communication. - **Facilities noted as clean and modern** in at least one review. - **Support beyond medical treatment**, such as help with insurance forms and checking in with owners during difficult situations.