Newbridge Veterinary Clinic

Newbridge Veterinary Clinic is a veterinary practice offering consultations by appointment (per the clinic’s own website text) and appears set up for both medical/surgical care and grooming based on client reports. Owners describe surgery for bladder-stone removal, post-procedure support, and thoughtful bereavement aftercare (including a handwritten card with flower seeds and paw/nose prints). Reviews also mention online appointment booking, though one recent reviewer reports arriving for a booked slot to find the clinic closed and the emergency number unable to see the appointment.

Services

• •Veterinary consultations (appointment-based) (website text indicates “consultation by appointment only”).
• •Surgery, including bladder stone removal (review describes surgery and ongoing care through recovery).
• •Post-operative care (explicitly referenced in the clinic website text and reflected in reviews describing support around surgery).
• •End-of-life / bereavement support, including keepsakes (paw/nose prints) and a handwritten sympathy card (review).
• •Dog grooming, including first-time grooming and accommodating requests/advice on what the dog might need (multiple reviews).

People

• •Luka (vet): Mentioned by an owner with multiple dogs as someone they were “very happy with.”
• •Shane (vet): Repeatedly noted for talking owners through everything and leaving “no questions unanswered” during a prolonged period of vet visits; also named in a negative review related to an online booking that the clinic reportedly did not honor due to being closed.
• •Nadine (vet): Named in a bereavement context; described as gentle and involved in sending keepsakes (paw/nose prints) and a sympathy card with flower seeds.
• •Louise (vet): Credited with being thorough in finding out what the problem is and supporting a dog through bladder stone surgery.
• •Courtney (groomer): Described as helping a dog stay relaxed during grooming, doing what owners ask, and offering practical advice on what the dog might need.

Reviews

4.8 stars from 570 reviews. - Clear explanations and guidance during difficult cases, including extended periods of repeat visits and time taken to answer questions (notably mentioning Shane).

• •Surgical care and recovery support are specifically referenced (bladder stone removal), with owners describing close attention through the process.
• •Notable bereavement aftercare, including a handwritten card, flower seeds, and paw/nose prints after a pet’s death.
• •Grooming is a recurring service mentioned, with reviewers pointing to calming handling and willingness to follow owner requests.
• •A recent service/booking complaint: one reviewer says they booked online, received a reminder, arrived to find the clinic closed, and the emergency number couldn’t see the appointment.