Specialist Vets in Newbridge

## Summary Cottage Veterinary Clinic is described on its website as an independently owned practice that has been caring for pets for over 20 years. Consultations are by appointment only, and the clinic states that 24/7 emergency cover is available via EMERGE (Veterinary Specialists Ireland) and MiNightVet. In the latest reviews available to us, owners repeatedly mention staff taking time to explain what’s happening, efforts to keep anxious dogs calm (including treats and a gentler approach), and smooth surgical experiences such as a cat castration with a “spotless, well-organized” clinic environment noted. ## Services From the clinic website summary, services listed include: - Acupuncture - Behaviour support - Cardiology - Confidence Clinic - Dental surgery - End of life care - Nurse clinics - Puppy preschool Emergency care arrangement (as stated on the website): - 24/7 emergency service provided through EMERGE (Veterinary Specialists Ireland) and MiNightVet Services specifically mentioned in the latest reviews available to us: - Cat castration, with owners describing a smooth process and good recovery - Support around euthanasia (“end of life”), with one owner noting the team’s emotional support during the process ## People Named team members mentioned in the latest reviews available to us: - **Noirin / Norine (vet)**: described as thorough and patient, including with a dog that “has an aversion to going to the Vet,” where the reviewer says she helped the dog relax so treatment went well. Another owner describes long-term care for family dogs dating back to 1993. - **Marie**: mentioned as caring for a reviewer’s dogs currently (“Mac and Cheese”), with the owner saying they felt reassured. - **Martha (reception)**: specifically praised for being friendly and welcoming. Across reviews, owners also consistently mention receptionists, nurses, and vets as a coordinated team that explains things clearly and aims for calm, positive visits (for example, giving pets treats and time to settle). ## Reviews **Google rating: 4.9 stars from 654 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Clear communication: multiple owners say the team takes time to explain everything and helps put them at ease. - Handling nervous pets: one reviewer describes a dog that dislikes vet visits being helped to relax; another mentions staff creating “positive, calm experiences” with pets and treats. - Surgical care noted: a cat castration is described as smooth and reassuring, with good recovery afterwards. - Clinic environment and organisation: one owner comments that the clinic is “spotless” and “well-organized.” - Long-term relationships: several reviews reference many years of attending with family pets (including 20 years and 8 years mentioned).

## Summary Newbridge Veterinary Clinic is a veterinary practice offering **consultations by appointment** (per the clinic’s own website text) and appears set up for both **medical/surgical care and grooming** based on client reports. Owners describe **surgery for bladder-stone removal**, **post-procedure support**, and thoughtful **bereavement aftercare** (including a handwritten card with flower seeds and paw/nose prints). Reviews also mention **online appointment booking**, though one recent reviewer reports arriving for a booked slot to find the clinic closed and the emergency number unable to see the appointment. ## Services - **Veterinary consultations (appointment-based)** (website text indicates “consultation by appointment only”). - **Surgery**, including **bladder stone removal** (review describes surgery and ongoing care through recovery). - **Post-operative care** (explicitly referenced in the clinic website text and reflected in reviews describing support around surgery). - **End-of-life / bereavement support**, including keepsakes (paw/nose prints) and a handwritten sympathy card (review). - **Dog grooming**, including first-time grooming and accommodating requests/advice on what the dog might need (multiple reviews). ## People - **Luka (vet)**: Mentioned by an owner with multiple dogs as someone they were “very happy with.” - **Shane (vet)**: Repeatedly noted for **talking owners through everything** and leaving “no questions unanswered” during a prolonged period of vet visits; also named in a negative review related to an **online booking** that the clinic reportedly did not honor due to being closed. - **Nadine (vet)**: Named in a bereavement context; described as gentle and involved in sending keepsakes (paw/nose prints) and a sympathy card with flower seeds. - **Louise (vet)**: Credited with being thorough in **finding out what the problem is** and supporting a dog through **bladder stone surgery**. - **Courtney (groomer)**: Described as helping a dog stay relaxed during grooming, doing what owners ask, and offering practical advice on what the dog might need. ## Reviews **4.8 stars from 570 reviews.** Themes below are drawn from the latest written reviews available to us. - **Clear explanations and guidance during difficult cases**, including extended periods of repeat visits and time taken to answer questions (notably mentioning Shane). - **Surgical care and recovery support** are specifically referenced (bladder stone removal), with owners describing close attention through the process. - **Notable bereavement aftercare**, including a handwritten card, flower seeds, and paw/nose prints after a pet’s death. - **Grooming is a recurring service mentioned**, with reviewers pointing to calming handling and willingness to follow owner requests. - **A recent service/booking complaint**: one reviewer says they booked online, received a reminder, arrived to find the clinic closed, and the emergency number couldn’t see the appointment.

## Summary Hawkfield Veterinary Clinic is described in reviews as a long-running practice for some families (one cat attended for “over 20 years”), dealing with everything from routine procedures to complex, ongoing medical issues. Recent reviewers repeatedly mention being accommodated quickly when it matters—one owner says they were seen within an hour for an emergency call—and several describe staff supporting pets with long-term health problems and end-of-life moments. Concrete examples mentioned include neutering, treatment for ear cancer (including reconstructive work described as “new ears”), and staff fitting in urgent appointments and follow-ups for unwell animals. ## Services Services specifically referenced in the available information include: - **Urgent/same-day care:** one reviewer reports being seen within an hour after calling with an emergency. - **Routine surgery:** neutering is mentioned. - **Cancer care:** treatment of **ear cancer** is described, including reconstructive work afterward. - **Ongoing management of chronic/complex cases:** multiple owners mention “many issues” over years and rescue dogs with significant health problems. - **End-of-life support:** one owner describes their cat passing “in the most sensitive hands” of the vet and team. - **Pet rehoming/adoption support (limited detail):** one review mentions a staff member helping with the adoption of kittens. ## People Named team members mentioned in reviews: - **Katie** (vet) – repeatedly credited for sensitive handling during a pet’s final moments and for involvement in longer-term care (including ear cancer treatment). - **Alan** (vet) – mentioned in connection with ear cancer treatment and longer-term case management. - **Audrey** – mentioned both for long-term involvement with clients’ pets and helping with the adoption of kittens. - **Emma** – noted for calm, friendly handling; one owner says their dog “happily cuddles up to Emma.” - **Tracey** – singled out for rapport with pets; one owner describes their dog getting visibly excited on seeing her. - **Margaret** – described as helping owners get seen quickly when needed, including arranging urgent access. ## Reviews **Google rating: 4.9 stars from 276 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Fast access when pets are acutely unwell:** examples include being “seen within an hour” after an emergency call and staff making sure owners were seen quickly. - **Long-term continuity of care:** owners describe decades of using the clinic and support through multiple health issues over many years. - **Specific medical outcomes mentioned:** neutering and ear cancer treatment (including reconstructive work) are explicitly referenced. - **Handling of difficult moments:** one owner highlights the team’s sensitivity when their elderly cat passed. - **Pet handling and rapport:** reviewers describe pets being comfortable with specific staff members (e.g., cuddling up to Emma; excited to see Tracey).