Featured Clinic Overview
## Summary All Pets Veterinary Hospital is a 100% small-animal veterinary hospital with expanded/renovated facilities, including segregated waiting areas, separate wards, and two theatre spaces. The clinic is listed as an ISFM “Cat Friendly Clinic,” and both the website and multiple reviews describe a setup designed to reduce stress (owners mention separate cat/dog waiting areas and exam-room flow that limits contact with other pets). The website also states 24/7 emergency pet care, and recent reviewers describe responsive handling of urgent requests, plus detailed explanations—particularly for nervous pets and complex conditions (one owner describes the team helping to secure treatment for a cat diagnosed with FIP). ## Services Services and capabilities mentioned on the clinic website and reflected in reviews include: - 24/7 emergency pet care (as stated on the website) - Vaccinations (mentioned by owners as part of ongoing care) - Neutering (website) - Dentistry (website) - Orthopaedic surgery (website; one reviewer also references “surgeons”) - Diagnostic procedures, including advanced ultrasonography (website) - Acupuncture (website) - Cattery (website) Facility features mentioned: - Segregated waiting areas and separate wards (website), echoed by reviews describing separate cat/dog areas - Designated consult rooms (website); owners mention exam rooms that help pets get in/out with minimal contact - Two theatre spaces (website) ## People - Dr. Isabel (role not stated): singled out by name for making an appointment “much easier,” with the owner describing her as professional and supportive. - Ann Marie and Greg (roles not stated): mentioned by a long-term client who feels they know their dog’s history extremely well. - Reception/admin team (names not provided): described as kind, knowledgeable, and helpful; one reviewer also notes the practice helps with insurance claims paperwork/process. ## Reviews 4.8 stars from 584 reviews. Themes below are drawn from the latest written reviews available to us. - Efficient visits: “no waiting around” and a “clean, efficient” setup. - Cat-focused design: repeated mentions of separate areas for cats and dogs, and a “cat friendly” environment. - Clear communication and support for anxious animals: owners describe thorough explanations and understanding of dogs with extreme fear of vet visits. - Handling of urgent/complex cases: reviewers cite responsive help with urgent requests and one detailed account of staff “going above and beyond” to secure treatment for a cat diagnosed with FIP. - Practical help beyond the exam room: one owner notes the clinic is helpful when dealing with insurance claims.
Showing 1-8 of 8 clinics
Healthy Pets Veterinary Clinic is an independent small-animal practice founded in November 2010 and led by Anna Orlow (MVB). The clinic describes itself as fully equipped for in-practice diagnostics and treatment, with facilities including digital X‑ray, ultrasound imaging, a dental scaler, and an in-house laboratory. Reviews most often focus on how the team handles anxious dogs gently (with owners noting their dogs aren’t afraid to attend), and on end-of-life support—one review describes being given time with a pet, receiving keepsakes (fur and paw pictures), and a sympathy card afterwards. One recent review strongly criticises the clinic for “refusing helping pets,” which conflicts with the many positive accounts of care.
Healthy Pets Veterinary Clinic is an independent small-animal practice founded in November 2010 and led by Anna Orlow (MVB). The clinic describes itself as fully equipped for in-practice diagnostics and treatment, with facilities including digital X‑ray, ultrasound imaging, a dental scaler, and an in-house laboratory. Reviews most often focus on how the team handles anxious dogs gently (with owners noting their dogs aren’t afraid to attend), and on end-of-life support—one review describes being given time with a pet, receiving keepsakes (fur and paw pictures), and a sympathy card afterwards. One recent review strongly criticises the clinic for “refusing helping pets,” which conflicts with the many positive accounts of care.
Westgate Veterinary Clinic is an independently founded practice (established in 1986 by William Burgess and John Russell) that treats both small animals and large/farm animals, and states it provides 24/7 care. Recent reviews give concrete examples of that around-the-clock support, including vets coming out late at night so a dog “didn’t have to suffer thru the night,” and a case where a vet (Dr. Jasone) took a critically ill 10‑week‑old kitten home to continue care outside working hours. Owners also describe the team fitting in procedures despite being fully booked (a tooth removal before Christmas), and helping pets avoid repeat surgery (a digestive issue where a second surgery wasn’t needed).
Westgate Veterinary Clinic is an independently founded practice (established in 1986 by William Burgess and John Russell) that treats both small animals and large/farm animals, and states it provides 24/7 care. Recent reviews give concrete examples of that around-the-clock support, including vets coming out late at night so a dog “didn’t have to suffer thru the night,” and a case where a vet (Dr. Jasone) took a critically ill 10‑week‑old kitten home to continue care outside working hours. Owners also describe the team fitting in procedures despite being fully booked (a tooth removal before Christmas), and helping pets avoid repeat surgery (a digestive issue where a second surgery wasn’t needed).
O'Dowd Veterinary Hospital’s ownership (independent vs part of a corporate group) isn’t stated in the information provided. Based on the latest reviews, it’s a general small-animal practice that regularly handles routine care (vaccinations, neutering, microchipping) as well as sensitive end-of-life appointments. Reviewers repeatedly describe practical touches that made a difference: follow-up phone calls after visits, text reminders for booster vaccinations, and extra privacy and time offered for euthanasia (including a separate entrance and an appointment arranged before normal opening for one family). The clinic has also been mentioned as accepting rescue vouchers (DAR) and hosting a charity “Santa Paws” photo event.
O'Dowd Veterinary Hospital’s ownership (independent vs part of a corporate group) isn’t stated in the information provided. Based on the latest reviews, it’s a general small-animal practice that regularly handles routine care (vaccinations, neutering, microchipping) as well as sensitive end-of-life appointments. Reviewers repeatedly describe practical touches that made a difference: follow-up phone calls after visits, text reminders for booster vaccinations, and extra privacy and time offered for euthanasia (including a separate entrance and an appointment arranged before normal opening for one family). The clinic has also been mentioned as accepting rescue vouchers (DAR) and hosting a charity “Santa Paws” photo event.
Ancu Veterinary Surgery’s ownership/group isn’t stated in the information available to us. The clinic website mentions the ability to order repeat prescriptions, and reviews describe it as set up for routine care and emotionally difficult appointments as well as surgery—specifically spaying and end-of-life euthanasia. Decision-relevant specifics owners mention include: - Making space at very short notice for a euthanasia appointment when another vet “let [them] down last minute.” - A vet explaining the process gently and clearly during end-of-life care and giving the owner time to say goodbye. - Post-op care after a spay described as “amazing.” - Staff being helpful on the phone (“so obliging when you call”).
Ancu Veterinary Surgery’s ownership/group isn’t stated in the information available to us. The clinic website mentions the ability to order repeat prescriptions, and reviews describe it as set up for routine care and emotionally difficult appointments as well as surgery—specifically spaying and end-of-life euthanasia. Decision-relevant specifics owners mention include: - Making space at very short notice for a euthanasia appointment when another vet “let [them] down last minute.” - A vet explaining the process gently and clearly during end-of-life care and giving the owner time to say goodbye. - Post-op care after a spay described as “amazing.” - Staff being helpful on the phone (“so obliging when you call”).
Avenue Veterinary Hospital provides consultations and medical care for companion animals, including small animals and exotics (guinea pigs, hamsters, and birds are explicitly mentioned), and states that 24/7 emergency care is available. The website also references a paid “Pet Health Club® Plus” plan that includes consultations. From the latest reviews, owners most often describe vets who make pets comfortable during consults (for example, a cat check-up where the cat was kept at ease) and long-term continuity of care (one owner describes care for their dog over 13.5 years, including support at end-of-life). However, a minority of reviewers report serious concerns, including alleged misdiagnosis and feeling the practice prioritised money over care; there are also mixed comments about front-desk experience.
Avenue Veterinary Hospital provides consultations and medical care for companion animals, including small animals and exotics (guinea pigs, hamsters, and birds are explicitly mentioned), and states that 24/7 emergency care is available. The website also references a paid “Pet Health Club® Plus” plan that includes consultations. From the latest reviews, owners most often describe vets who make pets comfortable during consults (for example, a cat check-up where the cat was kept at ease) and long-term continuity of care (one owner describes care for their dog over 13.5 years, including support at end-of-life). However, a minority of reviewers report serious concerns, including alleged misdiagnosis and feeling the practice prioritised money over care; there are also mixed comments about front-desk experience.
Bridge House Vet Clinic appears to run as an independently described practice (no corporate group ownership is stated in the information provided). Reviews suggest it’s a busy clinic that handles routine consultations (for example, check-ups for a new lump) and procedures such as dental work (a tooth pull was sought by one owner). Several owners describe vets and staff taking time to listen, offering space for questions, and handling dogs gently during examinations. However, there are also serious negative accounts that conflict with the positive feedback—most notably, an allegation of being refused urgent care because the pet wasn’t a registered client, and a separate complaint about a mistaken diagnosis that led to a recommendation for euthanasia.
Bridge House Vet Clinic appears to run as an independently described practice (no corporate group ownership is stated in the information provided). Reviews suggest it’s a busy clinic that handles routine consultations (for example, check-ups for a new lump) and procedures such as dental work (a tooth pull was sought by one owner). Several owners describe vets and staff taking time to listen, offering space for questions, and handling dogs gently during examinations. However, there are also serious negative accounts that conflict with the positive feedback—most notably, an allegation of being refused urgent care because the pet wasn’t a registered client, and a separate complaint about a mistaken diagnosis that led to a recommendation for euthanasia.
O’Dowd Veterinary is a mixed practice set up for both small animals and farm animals, and the clinic website notes experienced vets, nurses, and support staff. Feedback in the latest written reviews is mostly brief but positive (e.g., “excellent practice” and “good vets”), with one reviewer giving a contrasting view that the practice felt “very money oriented.” One reviewer specifically mentions a pleasant, helpful response over the phone.
O’Dowd Veterinary is a mixed practice set up for both small animals and farm animals, and the clinic website notes experienced vets, nurses, and support staff. Feedback in the latest written reviews is mostly brief but positive (e.g., “excellent practice” and “good vets”), with one reviewer giving a contrasting view that the practice felt “very money oriented.” One reviewer specifically mentions a pleasant, helpful response over the phone.