Featured Clinic Overview
## Summary All Pets Veterinary Hospital is a 100% small-animal veterinary hospital with expanded/renovated facilities, including segregated waiting areas, separate wards, and two theatre spaces. The clinic is listed as an ISFM “Cat Friendly Clinic,” and both the website and multiple reviews describe a setup designed to reduce stress (owners mention separate cat/dog waiting areas and exam-room flow that limits contact with other pets). The website also states 24/7 emergency pet care, and recent reviewers describe responsive handling of urgent requests, plus detailed explanations—particularly for nervous pets and complex conditions (one owner describes the team helping to secure treatment for a cat diagnosed with FIP). ## Services Services and capabilities mentioned on the clinic website and reflected in reviews include: - 24/7 emergency pet care (as stated on the website) - Vaccinations (mentioned by owners as part of ongoing care) - Neutering (website) - Dentistry (website) - Orthopaedic surgery (website; one reviewer also references “surgeons”) - Diagnostic procedures, including advanced ultrasonography (website) - Acupuncture (website) - Cattery (website) Facility features mentioned: - Segregated waiting areas and separate wards (website), echoed by reviews describing separate cat/dog areas - Designated consult rooms (website); owners mention exam rooms that help pets get in/out with minimal contact - Two theatre spaces (website) ## People - Dr. Isabel (role not stated): singled out by name for making an appointment “much easier,” with the owner describing her as professional and supportive. - Ann Marie and Greg (roles not stated): mentioned by a long-term client who feels they know their dog’s history extremely well. - Reception/admin team (names not provided): described as kind, knowledgeable, and helpful; one reviewer also notes the practice helps with insurance claims paperwork/process. ## Reviews 4.8 stars from 584 reviews. Themes below are drawn from the latest written reviews available to us. - Efficient visits: “no waiting around” and a “clean, efficient” setup. - Cat-focused design: repeated mentions of separate areas for cats and dogs, and a “cat friendly” environment. - Clear communication and support for anxious animals: owners describe thorough explanations and understanding of dogs with extreme fear of vet visits. - Handling of urgent/complex cases: reviewers cite responsive help with urgent requests and one detailed account of staff “going above and beyond” to secure treatment for a cat diagnosed with FIP. - Practical help beyond the exam room: one owner notes the clinic is helpful when dealing with insurance claims.
Showing 1-5 of 5 clinics
Westgate Veterinary Clinic is an independently founded practice (established in 1986 by William Burgess and John Russell) that treats both small animals and large/farm animals, and states it provides 24/7 care. Recent reviews give concrete examples of that around-the-clock support, including vets coming out late at night so a dog “didn’t have to suffer thru the night,” and a case where a vet (Dr. Jasone) took a critically ill 10‑week‑old kitten home to continue care outside working hours. Owners also describe the team fitting in procedures despite being fully booked (a tooth removal before Christmas), and helping pets avoid repeat surgery (a digestive issue where a second surgery wasn’t needed).
Westgate Veterinary Clinic is an independently founded practice (established in 1986 by William Burgess and John Russell) that treats both small animals and large/farm animals, and states it provides 24/7 care. Recent reviews give concrete examples of that around-the-clock support, including vets coming out late at night so a dog “didn’t have to suffer thru the night,” and a case where a vet (Dr. Jasone) took a critically ill 10‑week‑old kitten home to continue care outside working hours. Owners also describe the team fitting in procedures despite being fully booked (a tooth removal before Christmas), and helping pets avoid repeat surgery (a digestive issue where a second surgery wasn’t needed).
O'Dowd Veterinary Hospital’s ownership (independent vs part of a corporate group) isn’t stated in the information provided. Based on the latest reviews, it’s a general small-animal practice that regularly handles routine care (vaccinations, neutering, microchipping) as well as sensitive end-of-life appointments. Reviewers repeatedly describe practical touches that made a difference: follow-up phone calls after visits, text reminders for booster vaccinations, and extra privacy and time offered for euthanasia (including a separate entrance and an appointment arranged before normal opening for one family). The clinic has also been mentioned as accepting rescue vouchers (DAR) and hosting a charity “Santa Paws” photo event.
O'Dowd Veterinary Hospital’s ownership (independent vs part of a corporate group) isn’t stated in the information provided. Based on the latest reviews, it’s a general small-animal practice that regularly handles routine care (vaccinations, neutering, microchipping) as well as sensitive end-of-life appointments. Reviewers repeatedly describe practical touches that made a difference: follow-up phone calls after visits, text reminders for booster vaccinations, and extra privacy and time offered for euthanasia (including a separate entrance and an appointment arranged before normal opening for one family). The clinic has also been mentioned as accepting rescue vouchers (DAR) and hosting a charity “Santa Paws” photo event.
Bridge House Vet Clinic appears to run as an independently described practice (no corporate group ownership is stated in the information provided). Reviews suggest it’s a busy clinic that handles routine consultations (for example, check-ups for a new lump) and procedures such as dental work (a tooth pull was sought by one owner). Several owners describe vets and staff taking time to listen, offering space for questions, and handling dogs gently during examinations. However, there are also serious negative accounts that conflict with the positive feedback—most notably, an allegation of being refused urgent care because the pet wasn’t a registered client, and a separate complaint about a mistaken diagnosis that led to a recommendation for euthanasia.
Bridge House Vet Clinic appears to run as an independently described practice (no corporate group ownership is stated in the information provided). Reviews suggest it’s a busy clinic that handles routine consultations (for example, check-ups for a new lump) and procedures such as dental work (a tooth pull was sought by one owner). Several owners describe vets and staff taking time to listen, offering space for questions, and handling dogs gently during examinations. However, there are also serious negative accounts that conflict with the positive feedback—most notably, an allegation of being refused urgent care because the pet wasn’t a registered client, and a separate complaint about a mistaken diagnosis that led to a recommendation for euthanasia.
O’Dowd Veterinary is a mixed practice set up for both small animals and farm animals, and the clinic website notes experienced vets, nurses, and support staff. Feedback in the latest written reviews is mostly brief but positive (e.g., “excellent practice” and “good vets”), with one reviewer giving a contrasting view that the practice felt “very money oriented.” One reviewer specifically mentions a pleasant, helpful response over the phone.
O’Dowd Veterinary is a mixed practice set up for both small animals and farm animals, and the clinic website notes experienced vets, nurses, and support staff. Feedback in the latest written reviews is mostly brief but positive (e.g., “excellent practice” and “good vets”), with one reviewer giving a contrasting view that the practice felt “very money oriented.” One reviewer specifically mentions a pleasant, helpful response over the phone.