Robert Norris MVB MRCVS

This practice is repeatedly described as handling both “big and small” animals, with reviews pointing to a mix of routine and more sensitive care. Owners mention being taken “straight after” a call for urgent issues, and at least one review describes a vet team member phoning the next day to check a cat was doing OK after treatment. Several longer-term clients also highlight support during end-of-life situations, including kindness and sensitivity when a pet passed away, and appointments that don’t feel rushed even when the clinic is busy.

Services

Based on the written reviews available

• •Care for small and large animals (one owner explicitly mentions the clinic as “great… for big and small animal”).
• •Urgent/same-day attention when needed (a cat was taken “straight after” the owner called).
• •Follow-up after treatment (a next-day check-in call is specifically mentioned).
• •Elderly-pet and end-of-life support (owners describe ongoing care for an elderly dog and compassionate handling when a pet dies).

Reviews

4.8 stars from 128 reviews.

• •Prompt help when something feels urgent: one owner says their cat was taken in straight after calling.
• •Follow-up communication: a next-day phone call to check on a pet is singled out as unusual and appreciated.
• •Time taken in appointments: owners mention not feeling rushed, even when staff are busy.
• •Support during difficult moments: multiple reviews describe sensitivity and kindness when owners were dealing with a pet’s final months or a loss.
• •Fees: one review says fees are “very reasonable,” but no specific prices are given.