Farm & Large-Animal Vets near Portarlington

## Summary Independent small‑animal practice started by **Anne Flanagan in March 2018**. The website describes a team that has grown to include **a receptionist, two nurses, a full‑time vet, a part‑time vet, and a full‑time dog groomer**, with **X‑ray** available on site and a **24/7, 365‑day service** stated. From reviews, the clinic is frequently used for **neutering and routine preventive care** (vaccinations, parasite control), as well as **same‑day attention for unwell pets** in some cases (one owner says their sick dog was “taken right away”). Feedback is mixed on access and problem‑handling: one recent reviewer alleges their **very unwell cat was refused because they weren’t existing clients**, and another describes a **post‑procedure infection** and a breakdown in communication around test results. ## Services Based on the website and reviews, the practice offers: - **Consultations** - **Vaccinations** - **Neutering** (mentioned for dogs and cats, including a **feral cat brought in for neutering**) - **Microchipping** - **Dentistry** - **Surgery and X‑ray** (X‑ray listed as a facility) - **Grooming** (a full‑time dog groomer is listed) - **Flea and worm treatment** (owners also mention keeping cats de‑wormed and flea/tick free) - **24/7, 365‑day service** (stated on the website) ## Pricing - One reviewer reports paying **“nearly €800”** in connection with a **puppy neuter** and subsequent issues. ## People - **Anne (vet)**: Named repeatedly in reviews. Examples owners give include supporting long‑term care for multiple cats (vaccines, parasite control, treating “every pain, wound or ache”) and providing **time and space during euthanasia** so a family could say goodbye. - **Ciara and Chloe**: Mentioned as **friendly and helpful** by an owner bringing in a **recently trapped feral cat for neutering**. - **Mel**: Thanked by name by an owner whose sick bichon was **seen right away**, and who valued having questions answered. ## Reviews **4.8 stars from 170 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Strong praise for kindness and reassurance**, including taking time during **end‑of‑life appointments** and answering lots of questions for anxious owners. - **Neutering experiences are polarised**: several owners describe smooth neuters and attentive care, while one reviewer alleges a **post‑injection infection**, dissatisfaction with how results were explained, and that they sought care elsewhere afterward. - **Access/triage is disputed**: one recent 1‑star review alleges the clinic **refused to see an emergency case because the cat wasn’t already a client**, while other reviews describe pets being **seen promptly when very unwell**. - **Front‑of‑house interactions are frequently noted** (named staff described as friendly/helpful), but a small number of reviewers report **unhelpful communication** when trying to get assistance.