Arlington Veterinary Practice – Vets in Portarlington
Clinic Overview
Independent small‑animal practice started by Anne Flanagan in March 2018. The website describes a team that has grown to include a receptionist, two nurses, a full‑time vet, a part‑time vet, and a full‑time dog groomer, with X‑ray available on site and a 24/7, 365‑day service stated.
From reviews, the clinic is frequently used for neutering and routine preventive care (vaccinations, parasite control), as well as same‑day attention for unwell pets in some cases (one owner says their sick dog was “taken right away”). Feedback is mixed on access and problem‑handling: one recent reviewer alleges their very unwell cat was refused because they weren’t existing clients, and another describes a post‑procedure infection and a breakdown in communication around test results.
Services
Based on the website and reviews, the practice offers
- •Consultations
- •Vaccinations
- •Neutering (mentioned for dogs and cats, including a feral cat brought in for neutering)
- •Microchipping
- •Dentistry
- •Surgery and X‑ray (X‑ray listed as a facility)
- •Grooming (a full‑time dog groomer is listed)
- •Flea and worm treatment (owners also mention keeping cats de‑wormed and flea/tick free)
- •24/7, 365‑day service (stated on the website)
Pricing
- •One reviewer reports paying “nearly €800” in connection with a puppy neuter and subsequent issues.
People
- •Anne (vet): Named repeatedly in reviews. Examples owners give include supporting long‑term care for multiple cats (vaccines, parasite control, treating “every pain, wound or ache”) and providing time and space during euthanasia so a family could say goodbye.
- •Ciara and Chloe: Mentioned as friendly and helpful by an owner bringing in a recently trapped feral cat for neutering.
- •Mel: Thanked by name by an owner whose sick bichon was seen right away, and who valued having questions answered.
Reviews
4.8 stars from 170 reviews. “”
- •Strong praise for kindness and reassurance, including taking time during end‑of‑life appointments and answering lots of questions for anxious owners.
- •Neutering experiences are polarised: several owners describe smooth neuters and attentive care, while one reviewer alleges a post‑injection infection, dissatisfaction with how results were explained, and that they sought care elsewhere afterward.
- •Access/triage is disputed: one recent 1‑star review alleges the clinic refused to see an emergency case because the cat wasn’t already a client, while other reviews describe pets being seen promptly when very unwell.
- •Front‑of‑house interactions are frequently noted (named staff described as friendly/helpful), but a small number of reviewers report unhelpful communication when trying to get assistance.
Location
Upper, Main St, Cooltederry, Portarlington, Co. Laois, R32 KV2K, Ireland
Loading map...
Animals Treated at Arlington Veterinary Practice
Animals We Treat
Farm Animals
Opening Hours – Arlington Veterinary Practice
Opening Hours
Hours
Reviews for Arlington Veterinary Practice
Note: Showing the 5 most recent Google reviews out of 170 we track in total. Recent reviews may not be representative of overall sentiment.
Mimi 98
a week ago
my parents came in today with their very unwell cat that was left for dead in a hit and run and were refused service as they are not clients ! how can you refuse a cat that is nearly dying shame on this business. The other vets in town has only just closed down surely new clients would be expected!
EmmaJane Dempsey
a month ago
Brought my puppy in to be neutered. The injection site became infected due to bacteria present - the vet tried to dismiss my concerns about the cause and was very very misleading about what came back in test reports. When asked about the cause she tried to intimidate us by going over the top demeaning and tilling us about her 12 years of college etc. Her attitude when things went wrong was so bad when I showed frustration she claimed I and then my 70 year old Dad were ‘verbally abusive’ this was utterly pathetic. It’s now months and months later and my puppy still has abscesses that are weeping and uncomfortable all over his neck and chest on one side. We have taken him elsewhere because the vet was more concerned about not being blamed than fixing the issue. Oh and we paid her nearly €800 for the pleasure….
Fiona Frankland
a month ago
Always great service here. Ciara & Chloe are so friendly and helpful, along with Anne and all the team. Nothing is too much trouble especially when I arrive in with a feral cat for neutering that I've just managed to trap that morning. Highly recommended
Leanne Brennan
a month ago
I have to say, I have animals many years and have always had difficulty with vets in Dublin. My friends introduced me to Portarlington vets and I would highly recommend them, the staff are amazing, kind, caring and so professional and Anne is the most amazing vet, I couldn't say a bad word, they are truly the best vets I have dealt with in all the years, thank you to you all.
EmmaJane Dempsey
2 weeks ago
Brought my puppy in to be neutered. The injection site became infected due to bacteria present - the vet tried to dismiss my concerns about the cause and was very very misleading about what came back in test reports. When asked about the cause she tried to intimidate us by going over the top demeaning and tilling us about her 12 years of college etc. Her attitude when things went wrong was so bad when I showed frustration she claimed I and then my 70 year old Dad were ‘verbally abusive’ this was utterly pathetic. It’s now months and months later and my puppy still has abscesses that are weeping and uncomfortable all over his neck and chest on one side. We have taken him elsewhere because the vet was more concerned about not being blamed than fixing the issue. Oh and we paid her nearly €800 for the pleasure….
Daniel O'Connor
3 months ago
Waste of time calling here, no help whatsoever.
María Rojas-Cruz
8 months ago
Amazing service! My doggy Bella got neutered here and we had an amazing experience🩷 Thank you to the wonderful doctors that have checked her out, and the staff that minded her and gave her lots of love!
Imelda Prior
10 months ago
By far the most amazing veterinary clinic I have ever had dealings with. My dogs are my babies. Harley my bichon got so sick a few weeks ago and the girls took her right away. The staff were amazing and harley was taken care of straight way. Any questions that I ask they answer how ever silly they might be and thats coming from a extremely worried dog mom. Thanks so much Mel 🙏 💓
T A
11 months ago
We own 2 cats, which are (of course) indoor only with supervised garden time in the sun. However, we also look after 2 abandoned pets (one was spayed, the other one was an intact male until we neutered him) + 1 very old stray neutered male cat that lives in our front garden. We chose to not ignore these souls at our doorsteps for the past almost 4 years now, and we keep them all de-wormed, vaccinated and ticks and fleas free with Dr. Anne. Every pain, wound or ache are treated here. And although they all hate the 10min car ride there, they all are more relaxed when leaving (me, most of all). Dr. Anne and her team are kind, helpful - good people really - nice, and competent. I couldn't have a better experience. I appreciate them very much.
Justin Patterson
a year ago
I could not recommend Anne and her team more! Our dog has been cared for over the years and we have always been very happy with the service and value for money. Recently our dog was sadly put down. Anne was so kind and empathetic and allowed us space and time to say goodbye to our dog, Sam. I’ll be forever grateful.
Nearby Vets
Explore more trusted veterinary clinics near Arlington Veterinary Practice
